24
English
NEVER open or disassemble your receiver. This may cause a dangerous situation and will void the warranty.
Symptom
Cause
Remedy
The standby indicator does
not light up
The mains lead is unplugged/
the multipoint connector is
switched off.
Check the mains lead/switch the multipoint
connector on.
There is no image, no sound,
no display
There is no power supply
Check the connection cables
There is a short circuit in
coaxial cable
Disconnect device from mains power
supply, eliminate the short circuit in the
coaxial cable or connections, reconnect,
and activate device
Cables are missing or
defective.
Check your connecting cables
A wrong video format was
selected in the OSD settings
Check the settings to make sure your TV
supports the selected format
There are small blocks in the
video, occasionally no sound,
occasionally no signal
The signal is too weak
Check for defective cables or connectors.
Alternatively, reduce the coaxial cable
length
Scrambled channel message The channel is scrambled.
Select an alternative channel.
No response to remote
control
The receiver is off.
Plug in and turn on the plug.
The handset is not aimed
correctly.
Aim the handset at the IR sensor.
The IR sensor is obstructed.
Check for obstructions.
The handset batteries are
exhausted.
Replace the handset batteries.
Password forgotten
The default password is
0000
Contact the local Service Hotline or send an
email to our support via www.strong.tv
The external USB HDD does
not start.
The power consumption is
too high.
Connect an extra power supply adapter to
your USB HDD device.
The receiver switches to
standby automatically.
The
Auto Standby
function
is activated and has reached
the set time (default 3 hours).
Set the power down time or disable it in the
SettingsTime Setting
menu, parameter
Auto
Standby After
.
13.0 SPECIFICATIONS
Demodulator
Demodulation:
QPSK, 8PSK
Input symbol rate:
DVB-S2 8PSK/QPSK: 2 ~ 45 Ms/s
FEC decoder:
1/2, 3/5, 2/3, 3/4, 4/5, 5/6, 8/9, 9/10 in DVB-S2 QPSK mode
3/5, 2/3, 3/4, 5/6, 8/9, 9/10 in DVB-S2 8PSK mode
Video
Profile level:
H.264, H.265, VP9
Max. video resolution:
2160p
Aspect ratio:
4:3 and 16:9
Video resolution:
HDMI: 480i/480p, 576i/576p, 720p, 1080i, 1080p, 4Kx2K
SCART: PAL
Audio
Audio decoding:
MPEG-1 LAYER 1&2, E-AC-3
