Features
Call Forward
Strata CIX General Description
59
Call Forward Conditions
Call Forward (CF) conditions refer to the status of the [DN] that causes a call to forward. Whether
using Station or System Call Forward, the CF conditions include: Busy, No Answer, Busy-No
Answer, and All Calls (station CF only). Call Forward No Answer times are set individually for
each station in Station Call Forward and system wide for all System Call Forward Patterns.
Note
OCA and Voice First Calls will not Call Forward-No Answer unless the caller presses
1
to
switch the call to tone ringing.
Call Forward Destination
Whether using Station or System Call Forward, the CF destination can be an internal Directory
Number, a Hunt or ACD Group, Voice Mail, or a public or private network telephone number.
In the last case, the forwarded call will access an outside line or line group and dial an external
telephone number. Both the line access code and the telephone number are set in the Call Forward
destination during the Call Forward setup operation.
Station Call Forward allows one destination per each type of Station Call Forward (Any Call or
Incoming Line Calls) set on a telephone. System Call Forward allows two destinations per Call
Forward pattern: the Primary Destination and an alternate, in case a call cannot forward to the
Primary Destination (e.g., the Primary Destination has been unplugged or malfunctions).
Call Forward – Call Types
In each System Call Forward pattern, the Call Forward conditions and destinations can be set
independently.
For Station Call Forward, the destination and condition for each station can be different for
incoming CO line calls, and internal and transferred calls.
Call Forward Remote
A station’s personal call forwarding destination can be cancelled or changed to another outside
number or an internal voice mailbox either remotely via DISA or from another user’s telephone.
Changing Call Forward remotely is password protected. System Call Forward can be changed
locally or remotely using eManager.
Call Forward Override
See
“Call Forward Override” on page 94
.
Содержание CIX100
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