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Features
System Fault Finding and Diagnostics
Strata CIX General Description
103
System Fault Finding and Diagnostics
System Availability: All systems
The Strata CIX can detect problems in the system. These conditions can be detected, alerted,
logged, and traced. Strata CIX includes many useful diagnostic tools.
Alarm Indication of System Faults
Visual Alarms are presented to CIX eManager.
Secure Digital Card
This is a flash memory card that is commercially available in retail stores. The Strata CIX uses the
Secure Digital card to store all error, trace logs and a backup copy of the system operating software
and the customer database. Toshiba ships 512MD Secure Digital cards with each CIX100,
CIX670, and CIX1200 system package. The Secure Digital card is inserted into a socket on the
CIX processor. The CIX processor creates directories and files onto the card for maintenance
functions. Using eManager enables moving, copying, or deleting these files without having to
remove the Secure Digital card from the CIX processor. With eManager, this works locally or
remotely. Secure Digital files can also be managed by removing the Secure Digital card from the
CIX processor and inserting it into a PC Secure Digital card read/write adapter.
The Strata CIX Release 3.10 and below processors use the SmartMedia card.
Fault Detection and Error Logs
The Strata CIX detects and logs abnormalities that it encounters during operation. All error and
trace logs are stored on the Secure Digital or SmartMedia card on the system processor and are
monitored by eManager. Examples are trunk failure detection and auto busy-out, digital telephone
port failure detection and auto busy-out plus error log, Expansion Cabinet power supply failure
alarm and error log, etc.
Event and System Administration Logs
Events such as station buttons pushed or lines accessed are stored in an Event Log. All actions
made by the System Administration user are logged. Both logs may be called up at a later time.
Automatic Fault Recovery
The system can automatically correct certain conditions detected during operation. This enables
the system to continue operating normally without requiring correction.
System Trace
The system records telephone key strokes and other high level events and presents the data in a
format understandable and useful to the field technician for troubleshooting purposes. The system
also records more detailed data useful to a software support engineer.
Manual Test
The maintenance technician can perform certain test functions using eManager to determine
proper operation of the system.
Содержание CIX100
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