StorageWorks DLT 10/20 GB Cartridge Tape Drive
5–6
Order Number: EK–SM1TB–UG. E01
5.5
Troubleshooting
Table 5–2 describes some common drive problems and suggests possible solutions.
Table 5–2 Troubleshooting Table
Symptom
Probable Cause
Possible Solution
Unable to back up or
copy data to tape.
Cartridge write-
protected.
No tape in drive.
1. Set write-protected tab on cartridge
to write-enabled.
2
Insert tape.
W
RITE
P
ROTECTED
indicator flashes
orange.
Excessive tape errors.
Perform head cleaning procedure
(Section 0) . If error repeats, try
another tape.
T
APE IN
U
SE
and W
RITE
P
ROTECTED
LEDs flash
rapidly in unison.
Dirty heads or bad
media.
Drive error, possibly a
hard failure.
Eject tape. Perform head cleaning
procedure (Section 0) . If error
repeats, try another tape.
Eject tape. Power off and power on the
drive. If error repeats, replace the
drive.
After applying power,
nothing happens. All
indicators off, except
green O
PERATE
H
ANDLE
indicator.
No tape loaded.
Load tape.
Drive not available to
system.
Drive not plugged in. (If
SBB unit, Storage
Expansion Pedestal may
not be plugged in.)
SCSI ID switches set to
incorrect address.
Defective SCSI cable.
1. Check ac power source.
2. Check SCSI ID switch settings.
3. Ensure power cable is plugged in
and SCSI cable is seated properly.
