Order Number: EK–SM1TB–UG. E01
5–1
5
Maintenance
This chapter describes preventive maintenance and troubleshooting for the 10/20-GB DLT Cartridge Tape
Drive. It identifies common errors, describes how to clean the heads of the tape drive, and provides a trouble-
shooting table to help diagnose common problems.
5.1
Introduction
This chapter describes what to do if you have problems with your tape drive or tape.
5.2
Common Errors
5.2.1 Avoiding Basic Problems
You can avoid some errors by following these basic guidelines:
•
Use the correct cartridge type, as delineated in Chapter 1. (Any substitute media must
comply with ANSI X3B5 certification requirements.)
•
Care for your cartridges (both data and cleaning) in accordance with the guidelines in
Chapter 4.
•
Make sure the cartridge leader and the drive leader are in their correct positions. (Refer to
Section 5.4, following.)
•
Unload the cartridge before powering down the tape drive.
•
Do not load a cartridge until after tape drive is initialized.
5.2.2 Error Influences
If an error occurs during tape drive operation, you may be able to correct the error yourself.
Factors influencing errors include the following:
•
Defective media.
•
Dirty drive heads.
•
Operator or user errors.
•
Incorrect backup commands.
Use Table 5–1 to interpret error symptoms, determine their cause, and take corrective action.
