Charger Troubleshooting Guide
SYMPTOM
POSSIBLE
CAUSES
SOLUTIONS
Hearing aids
whistling in
the charger
Incorrect
orientation
Reposition your hearing
aids in the port with the
earbud resting in the
charger reservoir Confirm
that the charging LED
begins to glow
Dead battery
Your charger’s on-board
battery has died Plug your
charger in If you do not
have the cord with you,
push and hold the hearing
aid’s user control for 3
seconds to turn it off This
will conserve the charge in
your hearing aid
Tips for Better Communication | 41
40 | Hearing Aid Care
Your hearing professional will recommend an
appropriate schedule to help you adapt to your
new hearing aid It will take practice, time and
patience for your brain to adapt to the new sounds
that your hearing aid provides Hearing is only
part of how we share thoughts, ideas and feelings
Reading lips, facial expressions and gestures
can help the learning process and add to what
amplification alone may miss
Please review the following simple communication tips:
For You
• Move closer to and look at the speaker
• Sit face-to-face in a quiet room
• Try different locations to find the best place to listen
• Minimize distractions
• Background noises may be frustrating at first;
remember, you have not heard them for a while
• Let others know what you need; keep in mind
that people cannot “see” your hearing loss
• Develop realistic expectations of what your
hearing aids can and cannot do
• Better hearing with hearing aids is a learned skill
combining desire, practice and patience
