Adjustment | 29
28 | Fall Alert
Indicators
Speech indicators will play through your hearing
aid(s) when:
• You have successfully initiated a Manual Alert
• A fall has been automatically detected
• At least one contact has confirmed receipt of
the alert text message
• You have successfully cancelled an alert via the
user control on the hearing aid
A tonal indicator will play through your hearing
aid(s) when:
• There has been a communication failure during
the transmission of an alert text message
• There has been a communication failure during
the cancellation of an alert text message
WARNING:
To reduce Fall Alert communication
failures:
• Your hearing aid(s) need to be powered on,
paired and connected with your smartphone
using Bluetooth
®
connectivity
• The mobile device must be powered on, with
the Thrive app open (in the foreground or
background)
• The mobile device must have a connection to
the internet (via a cellular network or WiFi)
Mobile Phone Use
Your hearing aid is designed to work with a
smartphone When the hearing aid is paired and
powered on, incoming phone calls will route
automatically to your hearing aid When your hearing
aid is not powered on, incoming calls route only to
your smartphone
iOS allows you to select a preference for how audio
(call audio and media audio) is routed from your
smartphone to your hearing aids
Pairing Your Hearing Aid with an iOS Device
To adjust your hearing aid with your iOS device, you
must pair the two together so they can communicate
Please follow the instructions to
pair your iOS device and your hearing aid
1 Ensure Bluetooth setting is enabled on your
iOS device Within the Settings menu go to
Bluetooth and toggle to
On
2 Turn your hearing aids off and back on This puts
the hearing aids in pairing mode
3 Within the Settings menu go to
Accessibility >
Hearing Devices.
• You will see your hearing aid name (eg “Chris
Hearing Aids”) when the iOS device first
discovers your hearing aids
