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*6 Automatically the printer is recovered if the cutter returns to the home position after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS mode.
Note
1) If the cutter doesn’t return to the home position, or doesn’t perform the initial movement, it cannot be recov-
ered.
2) If the paper is jammed, turn the power OFF, clear the jammed paper, then turn the power ON.
3) When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*7 Turn the power OFF, clear the jammed paper or remedy another problem and then turn the power ON. Automat-
ically the printer is recovered if the carriage returns to the home position after turning the power OFF and ON.
Restoration is also possible with the <DLE> <ENQ> n command when in the ESC/POS mode.
When the error occurs:
STAR Mode: Non recoverable error
ESC/POS Mode: Recoverable error
*8 For paper jam errors:
Clear the jammed paper and change the paper roll if necessary.
For incorrect paper format errors:
Change the paper roll and use a paper roll with the correct black mark.
*9 Connect an Ethernet cable. For details, see section "4-2-4. Connecting Ethernet Cable"
<Ethernet interface model only>
*10 Set the correct IP address and restart the printer.
<Ethernet interface model only>
2) Non recoverable error
Error Description
POWER lamp
ERROR lamp
Buzzer
Flash memory write
error
Off
Flashes (On: 1 sec./Off:
1 sec.)
None
Thermistor failure error Off
Flashes (On: 0.25 sec./
Off: 0.25 sec.)
2 short beeps (0.13 sec. + 0.5 sec.)
Power supply error
Off
Flashes (On: 2 sec./Off:
2 sec.)
None
CPU error
Off
On
One long beep (2 sec.)
RAM R/W error
Off
On
None
Note
If a non-recoverable error occurs, turn the power OFF, wait at least 10 seconds, and turn the power back ON. If the non-
recoverable error continues to be indicated, consult a dealer for repairs.
