32
CONSOLE/POWER METER TROUBLESHOOTING
SUMMARY:
This section provides some of the standard Console/Power Meter Troubleshooting items the Stages SC3.18 Indoor Cycling
bikes.
Note: If parts or additional help is needed, please call Customer Support.
Problem
Cause
Solution
No readings on console (but console
comes on)
Console not Paired to Power
Meter
Check Pairing (Ant + number is correct in console)
and Re-Pair if necessary to Power Meter
No batteries in Power Meter
Install batteries in Power Meter and Pair if necessary
Batteries are inserted wrong in
Power Meter
Install batteries correctly in Power Meter and Pair
if necessary
Batteries are dead in Power
Meter
Insert new batteries in Power Meter and Pair if
necessary
New batteries are installed in
Power Meter and Paired
Perform external Zero Reset of Power Meter
Power Meter needs to be
rebooted
Open battery door and reverse batteries in Power Meter,
close battery door for 3 seconds, (this will reboot Power
Meter) and then re-insert batteries properly into Power
Meter and retest. Re-pair if necessary
Only RPM’s showing on screen and
no watts
No pressure being applied to power
meter
Get on bike and ride to make sure that it is working
Console is not in sync with
power meter
Perform external Zero Reset of Power Meter
Console not turning on at all
Bike isn’t getting ridden enough to
keep charge on battery
Get on bike and ride at a rate of higher than 35 RPM’s
and see if the console comes on, and if so, possibly
move to location that it gets rode more to charge. You
may need to replace battery if
charge on battery is too low
Lithium battery is not inserted in
the back of console correctly
Make sure that lithium battery is snapped into the back
of the console
Lithium battery is not plugged
into generator wire
Make sure that the charging wire from the lithium
battery is properly attached to the generator wire
Battery is dead
Order new one
Battery is put in console
backwards
Remove battery and reinsert it properly into the back of
the console
Springs are still in back of
console
Remove battery, remove two (2) double springs
(See console installation guide) and reinsert
battery
Positive terminal tab is not to
inside of console
Remove battery and push tab in towards battery and
reinsert battery so that tab will be inside of console
Single negative spring was
removed
Install new console and pair to power meter
Backlight is not staying on
Not set up in Display mode in
console
Change Display settings in console to “ON”
Heart rate not showing on
console
Not set up in KCal mode in
console
Change KCal settings in console to “ON”
Console pauses or shuts off
during my ride
Lateral movement of batteries
Tape batteries together and or install battery
spacer
Watts seem too high or low
Console not in-sync with Power
Meter
Perform external Zero Reset of Power Meter
Console will not Pair to Power
Meter
No batteries in Power Meter
Install batteries in Power Meter and Pair if
necessary
Batteries are inserted wrong in
Power Meter
Install batteries correctly in Power Meter and Pair if
necessary
