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Ashby-P Insert

48

TROUBLESHOOTING & FRQUENTLY ASKED QUESTIONS

The Insert is very trouble free in operation when properly maintained and quality fuel is used. When
the Insert fails to operate properly, troubleshooting by the operator of the Insert is limited. Please read
the following guide for answers to frequently asked questions

1.

When first starting your Ashby-P the auger tube is empty, which will delay feeding fuel to the
burn pot. This will in some cases prevent the Insert from starting.

Solution:

Prime the burn pot using the Auger Feed button if the auger tube is empty.

2.

My Insert keeps overloading the burnpot.

First check the Quality of your Fuel to make sure

you are using clean fuel. Otherwise this is mainly caused by improper combustion settings. (See

Damper

Adjustment section of the Operations Manual) Besides the damper adjustment there are

several areas that can have an effect on the combustion process.

Solution:

Check all Gaskets, Doors and Door Latching Systems for air leaks. Any leaks in

these areas will negatively affect the burn process and cause the pot to overload.

3.

My Insert isn’t burning and the number 2 LED light is blinking.

This diagnostic light

indicates the vacuum switch no longer senses negative pressure in the firebox area of the Insert.
What caused the Insert to go out?

a.

The door of the unit was left open longer than 60 seconds.

(See solution)

b.

The ash pan door was left open for longer than 60 seconds.

(See solution)

c.

The combustion fan is not running. (Defective fan or control board)

d.

The vacuum switch is defective.

e.

The vacuum hose is disconnected

a.

The vent system is plugged with fly-ash.

Solution:

If the fire is out

, re-light the Insert.

If the fire is still burning

make sure all doors

are securely latched

and

hold down the On/Off

button (approximately 5 seconds)

until Insert starts up again. This will re-start the Insert in the start-up program.

4.

My Insert isn’t burning and the number 3 LED light is blinking.

This diagnostic light

indicates that the Proof of Fire Switch no longer senses a fire in the Insert. First check to see if
there is Fuel in the hopper. If there is fuel in the hopper check the following items to figure why
the Insert went out.

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Содержание Ashby-P

Страница 1: ...ead this entire manual before installation and use of this pellet fuel burning room heater Failure to follow these instructions could result in property damage bodily injury or even death Contact local building or fire officials about restrictions and installation inspection requirements in your area ...

Страница 2: ...Approved Materials 14 Venting Typical PL Vent Components 15 Venting Determining Materials 16 Venting Termination Requirements 17 18 Venting Termination Clearance Requirements 19 Venting Into an existing Chimney 20 22 Combustion Air 23 Mobile Home Installation 24 Thermostat Hook Up 25 Ashby Operation 26 Installation Check 26 Preventing Chimney Fires 26 Ashby P Approved Fuels 27 Ashby P Ashpan Locat...

Страница 3: ...s 38 Ashby P Maintenance 39 Versa Grate System 39 40 Daily Maintenance Versa Grate System 40 42 Periodic Maintenance 42 45 Yearly Maintenance 45 46 Safe Operation 46 Wiring Schematic 47 Troubleshooting Frequently Asked Questions 48 51 Ashby P Parts Breakdown 52 54 Warranty 55 Ashby P Info Notes 56 Even Temp Inc P O Box 127 Waco NE 68460 EMAIL support stcroixstoves com WEB ADDRESS www stcroixstoves...

Страница 4: ...l Insert as used in this manual to describe the Ashby P is interpreted to mean an Insert that is approved to burn wood pellets Cherry Pits or a 50 50 percent Mixture of Wood pellets and Corn This model is not intended as the sole source of heat The Ashby P is approved for the above mentioned fuels only SAFETY TESTING The Ashby P has been independently tested and listed by Warnock Hersey Laboratori...

Страница 5: ... air inlet is connected to draw fresh air from outside the building 2 All joints of PL vent and single wall stainless steel pipe should be fastened by at least 3 screws and correctly installed Follow vent manufacturer s instructions Seal all joints with high temperature silicone to create an airtight seal 3 WARNING The high temperature paint on this Multi Fuel Insert may take several hours of burn...

Страница 6: ...re interchangeable in the stove body This side of the Manual covers the ASHBY P which uses the Versa Grate System The Versa Grate System Is a Fully Automatic System that offers Self Ignition This system is approved for Pellets Cherry Pits and a mixture of 50 50 Pellets and Corn See Figure 2 on the next page ...

Страница 7: ...Ashby P Insert 7 Figure 2 Versa Grate System Approved with the Following Fuels Pellets Cherry Pits and a 50 50 percent Mixture of Pellets and Corn ...

Страница 8: ...Ashby P Insert 8 ASHBY P DIMENSIONS Figure 3 ...

Страница 9: ...10 C Top of Unit to Combustible Top Fascia Does not apply D Side of Unit to Combustible Top Fascia Does not apply Figure 5 The Hearth must extend a minimum of 6 152 mm in Front of Unit and beyond each side of the Fuel Loading and Ash Removal Opening s If the hearth is too short a non combustible Hearth Extension must be installed ...

Страница 10: ... N F P A 211 and any National State or Local codes that apply 2 In a Zero Clearance Fireplace The Factory built Zero Clearance Fireplace and its Chimney must be listed per UL 127 or ULC S610 standards 3 As a Zero Clearance Fireplace When building the unit in as a Zero Clearance Fireplace St Croix factory Built Cabinet part 80P53963 must be used Follow instructions on page 11 Figure 6 Minimum Firep...

Страница 11: ...d into the St Croix metal cabinet part number 80P53963 The cabinet must be installed on five 4x8x16 concrete blocks as shown in figure 7 above The framing dimensions listed above are based on using 4x8x16 block If raising the unit up higher factor the difference in height into the dimensions The cabinet allows for top and rear venting ...

Страница 12: ...urround panel Be sure to bolt the panel with the cord relief on the right hand side 3 Lay out the 3 piece trim kit and use the L Corner Brackets to attach the Trim kit together 4 Take the Trim kit and slide it down over the edges of the surround 5 Slide the assembled surround around the insert and in front of the fireplace opening Slowly slide the insert back and insert the side panels into the sl...

Страница 13: ...Ashby P Insert keep in mind that condensation is detrimental to exhaust systems Corn has a higher moisture content than pellets and can be more susceptible to condensation forming in certain types of installations Install the Ashby with a minimum of the Vent system exposed to the cold temperatures outside the envelope of the house Insulate the vent system if in doubt Check with the manufacturer of...

Страница 14: ...der Simpson DuraVent and Selkirk Metalbestos and is carried by many local dealers In this manual approved venting will be referred to a PL vent or Single wall vent All single wall vent adaptors must be stainless steel NOTE TYPE B GAS VENT MUST NOT BE USED IN THE INSTALLATION OF THE ASHBY P INSERT Examples of venting system components follow High temperature ceramic roping reduces potential fly ash...

Страница 15: ...VENT COMPONENTS RAIN CAP VERTICAL OR WALL THIMBLE CHIMNEY SUPPORT BRACKET HORIZONTAL ADAPTER ADJUSTABLE LENGTH SINGLE TEE SINGLE REDUCTION DOUBLE TEE PIPE w TEE CAP TEE w TEE CAP w TEE CAP PIPE ADAPTER INCREASER 450 ELBOW 900 ELBOW ...

Страница 16: ... installed with a minimum of three feet 3 of vertical rise above the exhaust port on the back of the Ashby FAILURE TO PROVIDE THE NATURAL DRAFT THAT RESULTS FROM A VERTICAL RISE MAY RESULT IN SMOKE BEING RELEASED INTO THE HOUSE WHEN ELECTRICITY TO THE UNIT IS INTERRUPTED WHILE BURNING OR SMOLDERING FUEL REMAINS IN THE BURN GRATE See Battery Backup on page 9 2 It is not recommended to run vertical ...

Страница 17: ... Carports garage attic crawl space etc or any location that can build up a concentration of fumes 3 Vent surfaces can get hot enough to cause burns if touched by children Non combustible shielding or guards may be required The type of installation must first be considered before determining the exact location of the venting termination in relation ship to doors window cavities or air vents a Witho...

Страница 18: ...tside atmosphere and all flue gases are discharged to the outside atmosphere Special Venting Arrangements are listed in NFPA 211 31 10 7 1 2 The Vent Terminal of a Direct Vent Appliance with an input of 10000 BTU Hr or less shall be located at least 6 from any opening into a building and such an appliance with an input of over 10000 BTU Hr but not over 50000 BTU Hr shall not be located less than 9...

Страница 19: ... BE AT LEAST 1 305 mm ABOVE the ground level 7 2 1 m FROM a public walkway 1 305 mm FROM The wall penetration point 3 915mm FROM a gas meter regulator assembly 2 610 mm FROM any adjacent combustibles such as Adjacent buildings fences protruding parts of the structure roof eaves or overhangs plants shrubs etc ...

Страница 20: ...e for Outside Air Outside Air is Optional Outside combustion air may be recommended when certain conditions exist i e negative pressure A chimney system with known drafting problems may require a liner which may also need to be insulated to keep vent system warm in cold chimney environment ...

Страница 21: ...ert 21 Figure 13 Positive Connection to an existing Chimney with outside air optional The stove may be connected to an existing Class A chimney or a masonry chimney which meets the minimum requirements of NFPA 211 ...

Страница 22: ...r for Combustion Masonry Fireplaces or as a built in Zero Clearance unit only ATTENTION We strongly recommend using a battery backup system if the stove is installed using horizontal venting only This prevents any smoke from entering your home in the event of a power failure ...

Страница 23: ...osed space Take care not to draw cold air past water pipes that may freeze 3 Increase the outside air pipe diameter to 3 for runs over ten 10 feet and elevation over 4 000 feet Note Long runs should be avoided 1 Terminate the outside air pipe below the exhaust vent outlet 2 5 An open mesh screen should be placed over the outside air pipe opening to prevent birds or rodents from nesting in the open...

Страница 24: ... factory Built Cabinet part 80P53963 must be used Follow instructions on page 11 Mobile home installations must observe the following 1 WARNING DO NOT INSTALL IN A SLEEPING ROOM 2 WARNING COMBUSTION AIR MUST COME FROM THE OUTSIDE OF THE MOBILE HOME FAILURE TO DO SO MAY CREATE NEGATIVE PRESSURE WITHIN THE MOBILE HOME AND COULD DISRUPT PROPER VENTING AND OPERATION OF THE PELLET STOVE 3 CAUTION THE S...

Страница 25: ...termine which Thermostat Mode you want to use You can choose between the T Stat Mode and the Smart Stat mode 1 Once you have successfully lit your stove set the thermostat to your desired heating needs 2 Set the HEAT ADJUST selector to a position that will effectively create a rise in room temperature above your thermostat setting The recommended heat settings while using a thermostat are any Heat...

Страница 26: ...nsation from burning corn is detrimental to the venting system If burning a mixture of Pellets and Corn only buy venting systems that are warranted with burning corn PREVENTING CHIMNEY FIRES Chimney fires can be prevented by properly operating the Ashby P and by periodic inspection and cleaning of the chimney When wood is burned it produces tar and other organic vapors which combine with expelled ...

Страница 27: ... be 15 or less moisture content The keys to satisfactory performance are proper operation of the stove diligent maintenance and burning only dry clean quality corn Corn dust must be screened prior to using NOTE Corn with excessive grain dust must be screened by sifting with 3 16 mesh screening Large pieces of cob may plug the auger Clinkers and ash are a by product of burning corn and are not caus...

Страница 28: ...g the lower panel and opening the firebox ashpan door The Removable Lower Panel is held in place by Magnets Simply hold each side of the Panel and lift off of the insert The 2 small Ash pans are located behind the Ashpan Door Figure 17 also shows the location of the Igniter that lights the pellets during ignition ...

Страница 29: ...he firebox during operation may cause skin burns 6 To avoid the possibility of smoke and or sparks entering the room always keep firebox and ash pan doors closed whenever the Insert is operating 7 A certain amount of carbon monoxide may be produced within the Insert as a by product of combustion All exhaust vent connections must be sealed with RTV silicone to assure a gas tight seal Any leaks into...

Страница 30: ...l and Trim Buttons have a High Low side to advance these settings up or down There is a Slide Switch that controls the Thermostat Mode and an LED Light bar that indicates which of the 5 Heat Settings the Ashby P is running on Figure 18 The LED Light bar is also used during the Diagnostic process see page 34 for more details 1 The On Off button not only turns the Ashby P On and Off it also resets t...

Страница 31: ...de The Control Board controls all functions of the Ashby b T Stat Mode The Stove is Fully Automatic in the T Stat Mode T Stat requires the stove be turned on at the control board the first time The unit is hooked to a Thermostat and when calling for heat the unit will advance to the Heat level set at the Control board Once the Heat demand has been met the Stove will immediately shut down Use this ...

Страница 32: ...n 1 Program 1 The Cycle Time is 11 5 seconds THIS PROGRAM IS ONLY TO BE USED WITH THE ASHBY MF MODEL DO NOT USE THIS PROGRAM WITH THE ASHBY P 2 Program 2 The Cycle Time is 13 seconds THIS PROGRAM IS ONLY TO BE USED WITH THE ASHBY MF MODEL DO NOT USE THIS PROGRAM WITH THE ASHBY P 3 Program 3 The Cycle Time is 11 5 seconds THIS PROGRAM IS THE DEFAULT PROGRAM FOR USE WITH THE ASHBY P This program is ...

Страница 33: ...am 2 LED lights flash twice Program 3 LED lights flash three times Program 4 LED lights flash four times Figure 19 Lighting Your Ashby P with the Versa Grate System Program 3 4 1 Make sure there are pellets in the hopper and the viewing door and ash pan door are closed 2 Push the On Off button on the control board See figure 19 on page 34 At this point all that needs to be done is to monitor the b...

Страница 34: ...will check for P O F one more time If the board still fails to sense the Proof of Fire switch the stove will go into Safety shutdown See Diagnostic Features on page 35 If the stove fails to start repeat steps listed above CAUTION NEVER ADD FIRE STARTER TO A HOT STOVE Shutting the Unit Off 1 Press the On Off switch once the lights will go off and the fire will go out in a few minutes The board esse...

Страница 35: ...acuum switch For the Insert to operate correctly the firebox needs to be sealed During the first 30 seconds after the unit has been turned on the control board will check to see if the switch senses negative pressure Vacuum in the firebox of the Insert If there is no negative pressure the Insert will go into Safety shutdown and the 2 LED will start blinking Read Frequently Asked Questions for more...

Страница 36: ...ive High Limit switch or possibly a bad Control Board 2 Vacuum switch also called the Negative pressure switch When the Insert is turned on the Exhaust fan will create a negative pressure in the firebox The control board continually checks to see if Negative Pressure vacuum is present during operation of the Insert If the exhaust venting system becomes clogged or obstructed the firebox door is lef...

Страница 37: ...ow setting Read PREVENTING CHIMNEY FIRES on Page 26 a If a heavy black shiny build difficult to wipe off up is noticed on the glass and inner surfaces after the unit runs on the low pilot setting for extended periods of time the damper must be closed some This may not show up until the Insert runs in pilot mode Heat Level 1 for an extended period of time If this build up occurs slide the damper co...

Страница 38: ...y react a little slower to a thermostat compared to a Gas or Electric insert With this in mind the low setting can be adjusted to increase or decrease the amount of fuel used This will allow the heat output during the pilot stage to be matched to the size of the home A larger home will require more heat than a small one Keep in mind that the Insert is constantly producing some heat that helps heat...

Страница 39: ... decreases and or the burning rate of pellets increases The benefit of this feature is that the stove can operate for longer periods of time with most fuels without the grate requiring cleaning If the flame becomes dark orange is accompanied by black smoke or burns with a lazy motion it s time to clean the grate When you first operate your stove or whenever you change fuels check to determine need...

Страница 40: ...leaned while the stove is hot Follow these steps a Wear a leather glove that covers the lower arm b Turn the Stove to Heat Level 1 and allow the flame to burn down to a low burn c Open the firebox door slowly to prevent drawing ash or odors into the room d Use the scraper provided to move the burning pellets to one side of the grate leaving the ash in the bottom of the grate See Fig 25 e Rake the ...

Страница 41: ...nce this area gets plugged it will choke off the flow of Combustion Air to the Burn Pot causing the flame to be lazy 3 Check ash pan See Fig 1 on page 6 to determine emptying frequency needed NOTE Do not use a vacuum cleaner for this purpose Hot coals may cause your vacuum filter to catch fire Place ashes in a metal container with a tight fitting lid The closed container of ashes should be placed ...

Страница 42: ... stove with a broken or cracked glass Replace only with heat resistant ceramic glass supplied by the manufacturer 6 Burn the stove at the HI fuel setting for at least 30 to 60 minutes each day This helps keep the window firebrick and firebox area clean A daily high burn also aids in maintaining the overall efficiency and performance of the stove Periodic Maintenance CAUTION Periodic maintenance sh...

Страница 43: ...cleaner without having to pull the insert from the fireplace The Exhaust Tee Cleanout Rod must be pulled forward to open the Cleanout Tee Cleaning this area on a regular basis will prevent the vent system from becoming plugged with fly ash The recommended size of the hose to use for vacuuming this area is 1 25 outside diameter The hose should be inserted into the left Cleanout Port and vacuum all ...

Страница 44: ...l being used See Figure 30 Clean the baffle on a regular basis Frequency of cleaning depends on amount of fuel being burnt and the quality of the fuel Fuel with low ash content is recommended Failure to clean the baffle can cause the Ashby P Insert to become plugged with fly ash To remove the baffle simply lift the baffle up off of the brick and remove from the insert Figure 30 ...

Страница 45: ...ed to assure safe operation prolong the life of the Ashby and help preserve its aesthetic appeal 1 Spring Shutdown After the last burn in the spring let the unit cool down Remove all fuel from the hopper and the auger Thoroughly clean the burn pot burn pot box ash pan and ash traps behind the ash pan To locate the ash traps see figure 28 2 The exhaust system should be thoroughly cleaned at least a...

Страница 46: ...e it is in use 3 Creosote Soot and Fly Ash Formation and Need for Removal The products of combustion will contain small particles of Fly Ash The fly ash will collect in the venting system and restrict the flow of flue gases Incomplete combustion such as occurs during start up and shut down or incorrect operation of the room heater will lead to some soot or creosote formation which will collect in ...

Страница 47: ...niter running and approximately 2 Amp with out the igniter running The minimum recommended circuit is 15 Amp A dedicated circuit for the Insert is recommended CAUTION The electrical components of the Ashby P are not owner serviceable Call your dealer for proper diagnosis of electrical problems and service to those components ...

Страница 48: ...leaks in these areas will negatively affect the burn process and cause the pot to overload 3 My Insert isn t burning and the number 2 LED light is blinking This diagnostic light indicates the vacuum switch no longer senses negative pressure in the firebox area of the Insert What caused the Insert to go out a The door of the unit was left open longer than 60 seconds See solution b The ash pan door ...

Страница 49: ...ert down The Convection Blower could be defective or may need cleaning The high limit switch may be also defective It is best to call your dealer for support when trying to troubleshoot the High Limit Switch Do not use your Insert if the High Limit switch frequently trips 8 I turned the Insert on with the On Off switch and nothing happens First check to see if the Insert is plugged in and the rece...

Страница 50: ...reasing the feedrates LED s 1 2 The ON time is increased or decreased 25 seconds with each adjustment Figure 33 9 Are there any adjustments that can be made through the control board to the Combustion Fan voltages to help adjust the draft Answer The Draft can be adjusted in a similar fashion as mentioned in the previous example The Fan voltages can be fine tuned while the Insert is in operation by...

Страница 51: ...gram is for use with Pellets Cherry Pits and a 50 50 Percent Mixture of Pellets and Corn See fig 19 on page 34 DO NOT USE THIS PROGRAM WITH THE ASHBY MF 4 Program 4 The Cycle Time is 10 seconds This Program offers Self Ignition and is only for units that have the Versa Grate system Igniter installed This program is for use with Cherry Pits only See fig 19 on page 34 DO NOT USE THIS PROGRAM WITH TH...

Страница 52: ... 3 80P52376 R CAM CONNECTOR ROD 4 80P53996 R SHAFT CAGE WELDMENT 5 80P52953 R VERSA GRATE BRACKET ASSEMBLY 6 80P50560 R CAM 7 80P52955 R REAR BUSHING ASSEMBLY 8 80P53914 R IGNITER TUBE WELDMENT 9 80P52727 R IGNITER 10 80P50553 R SPACER 11 98355A070 R COTTER PIN 12 80P52038 R SHAKER PLATE 13 80P53884 R GRATE WELDMENT 14 80P52954 R FRONT BUSHING ASSEMBLY 48 80P54123 IGNITER COVER ...

Страница 53: ...8 R AUGER MOTOR 24 80P30424 R MOTOR RETAINER BRACKET 25 80P50858 R AUGER WASHER 26 80P53666 R AUGER WELDMENT 27 80P30215 R BARB FITTING 28 80P52957 R MOTOR MOUNT BRACKET ASSEMBLY 29 80P20245 R AUGER GASKET 30 80P30459 R DAMPER ROD EXTENSION COLLAR 31 80P52630 R TERMINAL BLOCK 32 80P30368 R DAMPER INTAKE EXTENSION ROD 33 80P52628 R VACUUM SWITCH 34 80P30457 R VACUUM SWITCH BRACKET 35 80P30456 R RIG...

Страница 54: ...30646 CERAMIC WOOL GASKET 50 80P30388 TUBE SCRAPER ROD 51 80P20175 BLACK END CAP 52 80P53885 ASH DOOR 53 80P53964 LOWER PANEL ASSEMBLY 54 80P53900 ASH PAN WELDMENT 55 80P53966 COAL RAKE ROD ASSEMBLY 56 80P30376 TRIM PLATE 57 80P53725 BAY DOOR BLACK COMPLETE 58 80P30463 LEFT DECORATIVE GRILL 59 80P53770 HOT AIR BOX W CLINCH STUDS 60 80P30599 STEEL BRICK PANEL RIGHT 61 80P30606 STEEL BRICK PANEL BAC...

Страница 55: ...rer s total responsibilities and liabilities shall be to repair or replace at the manufacturer s option the defective part s All costs of removal shipment to and from the dealer or manufacturer any losses during shipment and reinstallation and any other losses due to the Ashby P being removed shall be covered by the owner of the Insert NEITHER THE MANUFACTURER NOR THE SUPPLIERS TO THE PURCHASER AC...

Страница 56: ... failure or if the units gets unplugged the trim settings will be lost Feed Trim Circle one See point 3 on page 32 LED 1 LED 2 LED 3 LED 4 LED 5 Draft Trim Circle one See point 4 on page 32 LED 1 LED 2 LED 3 LED 4 LED 5 FUEL Circle One PELLETS CORN WHEAT RYE CHERRY PITS DISTILLERS GRAIN PROGRAM Circle one see Figure 19 on page 34 1 2 3 4 Serial Number Date of Purchase Dealer Information ...

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