10
1-800-732-0144
•
When storing the unit for long periods, remember to regularly give batteries a full charge. This should
be done once every 3 to 4 months.
• You should expect hundreds of recharge cycles from your batteries. However, all rechargeable
batteries lose capacity over time relative to the number of recharge cycles they experience. This is
normal. If your operating time drops to half of the original life, contact the Customer Care Center to
purchase a new battery.
• The batteries should last for a period of 3-5 years. When a battery needs replacement, you can order
a new pack by calling our Customer Care Center at 1-800-732-0144. Please do not open the Collar
Receiver or Remote Transmitter until you have received the replacement.
STEP :: 03
FIT THE COLLAR RECEIVER
IMPORTANT: The proper fit and placement of the Collar Receiver is important for effective training. The Contact
Points must have direct contact with your dog’s skin.
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn
for too long, or made too tight on the dog’s neck may cause skin damage. This is called bed sores; it is also
called decubitus ulcers or pressure necrosis.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible reposition the collar on the dog’s neck every 1 to 2 hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead/leash to the electronic collar; it will cause excessive pressure on the contacts.
• When using a separate collar for a lead/leash, don’t put pressure on the electronic collar.
• Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit the Support section for
remote trainers at www.sportdog.com.
These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while they
wear stainless steel contacts. Some dogs are sensitive to contact pressure. You may find after some
time that your dog is very tolerant of the collar. If so, you may relax some of these precautions. It is
important to continue daily checks of the contact area. If redness or sores are found, discontinue use
until the skin has fully healed.
To ensure a proper fit, follow these steps:
1. With your dog standing (
3A
), center the Collar Receiver so
the Contact Points are underneath your dog’s neck, touching
the skin (
3B
). If your dog has a long or thick coat, you have
two options to ensure consistent contact: either trim the hair
around the Contact Points or switch to the longer Contact
Points included with your system.
• You may need to trim the hair in the area of the Contact Points. Never shave the dog’s neck; this may lead to a
rash or infection.
• You should not make the collar any more tight than is required for good contact. A collar that is too tight will
increase the risk of pressure necrosis in the contact area.
3B
3A
