Chapter 4
Internet Connection Troubleshooting
34
E-DOC-CTC-20051017-0035 v1.0
4.5 Easy Setup Troubleshooting
Prerequisites
Before you run the Easy Setup on the embedded SpeedTouch™ pages, make sure
that:
The necessary connections are made.
The SpeedTouch™ is turned on.
Your host computer is configured as DHCP client or with a valid fixed IP
address.
Supported Web browsers
Your Web browser must be able to run JavaScript. The following browsers are
supported:
Internet Explorer (5.0 and later)
Netscape Navigator (4.7 and later)
Mozilla Firefox (1.2 and later)
Opera (5 and later)
Safari (1.0 and later)
Konqueror (2.2 and later)
Disable proxy server
The Easy Setup only works if the proxy server is disabled or bypassed for local
addresses. For more information, refer to the Help of your Web browser.
Proceed as follows to disable a proxy server in Internet Explorer:
1
In the Internet Explorer menu, choose Tools > Internet Options.
2
Click the Connections tab.
3
Click the Lan settings button.
4
Clear the Use proxy server box and the Use automatic script box.
If you have any problems, you can give the host computer a fixed IP
address in the same subnet as your SpeedTouch™ (If the
SpeedTouch™ is in its default settings, that is an address between
192.168.1.1 and 192.168.1.253).
If you use fixed IP addresses, the SpeedTouch™ has to be configured
as DNS server (default).
!
It is recommended to disable all other network connections on your
computer first, except the one connecting to your SpeedTouch™.
Proceed as follows to disable a network connection:
1
In the Windows XP taskbar, click the Start button.
2
Choose (All) Programs > Control Panel > (Network and Internet
Connections >) Network Connections.
3
Right-click the network interface icon you want to disable and choose
Disable.
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