O&M Manual v2
Page 34
Appendix C: Warranty
The N
2
-BLAST
®
System is warranted against any defects in workmanship and materials for a period of two
(2) years from the date of shipment to the purchaser. The purchaser has the liability to ensure that the system
is fully inspected upon delivery and shall contact the appropriate shipping company to make any claims on
damaged goods due to transit within that shipping company’s policies. If the system is received with defects
that are not due to shipping, a written claim should be submitted to South-Tek Systems within 1 week of
receiving the shipment. South-Tek Systems can deny all other claims at their discretion.
All warranty work shall be done at a South-Tek System facility or at a N
2
-BLAST
®
Authorized Service
Center. Only factory trained and authorized personnel are covered under warranty. Any part that is
returned/repaired/replaced under warranty may be remanufactured or changed to a different specification at
the factory’s option. Any work performed by an unauthorized person/company or usage of non-factory parts,
may void all warranties to the product.
Any item not manufactured by South-Tek may carry its own warranty from its manufacturer and will be
warranted by that manufacturer. All parts that need to be returned should be announced. Any item(s) that is
returned to South-Tek Systems without an RMA number (return authorization number) may be denied and
returned to the sender. Contact the factory for RMA #’s, prior to return shipment.
South-Tek Systems is not liable for damages caused by normal wear and tear, water, fire, erosion, corrosion,
explosion, misuse, oil/gas vapors or unauthorized modifications. South-Tek Systems is also not liable for any
losses, damages, or cost of delays, including incidental or consequential damages. There are no warranties or
guarantees, expressed or implied, including the warranties of merchantability or fitness for a particular
purpose or use, other than those warranties expressed herein.
For Claims, contact South-Tek Systems, LLC. at:
tel (888) 526-6284 fax (910) 332-4178
Email: [email protected]
Or write to:
South-Tek Systems, Warranty Claims, 2940 Orville Wright Way, Wilmington, NC 28405
