Why does the Windows operating system stop responding during shutdown?
The Windows operating system may not shut down properly for many reasons, including incompatible or conflicting drivers,
damaged files, or non-responsive hardware. For troubleshooting information, you can search Windows Help.
1.
Click
Start
in the Windows taskbar and select
Help and Support
. The
VAIO Help And Support Center
menu
appears.
2.
Select
Fixing a Problem
and then select
Startup and Shut Down problems
. A list of specific problem topics
appears on the right side of the dialog box.
3.
Select
Startup and Shutdown Troubleshooter
. Follow the on-screen instructions according to your specific
situation.
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