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Support Options

Sony provides several options to help solve common problems or to locate support for your VAIO

computer. This section

describes all available resources and offers suggestions on how to access this information for maximum results.



Immediate Help and Support



Software Help and Support



Resources for Additional Help and Support

Page 134

Содержание PCV-RS400C - Vaio Desktop Computer

Страница 1: ...liar with the hardware and software programs included with your system View the Electronic Flyer which provides updates and supplemental information about your computer Go to the Sony Online Support Web Site to view the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information For Sony software information click Start and Welcome to VAIO...

Страница 2: ... of the Sony VAIO computer Your new high performance multimedia computer combines state of the art computer functionality with the latest audio video and information technology features Unpacking Your Computer Planning an Ergonomic Work Space Page 2 ...

Страница 3: ... and preinstalled software Computer and supplied accessories Giga Pocket Personal Video Recorder accessories for selected models Manuals VAIO Computer Quick Start Provides basic information on setting up and registering your computer The Quick Start also provides resources for technical support safety guidelines and owner s information Online Documentation VAIO Computer User Guide Contains informa...

Страница 4: ...access this online software information 1 Click Start in the Windows taskbar 2 Click Welcome to VAIO Life Hard Disk Drive Recovery Your computer is equipped with a utility program that recovers your computer s operating system and preinstalled software For more information about hard disk drive recovery 1 Click Start in the Windows taskbar then click Help and Support 2 From the VAIO Help And Suppo...

Страница 5: ...r rest your hands on the table Position the mouse at the same level as the keyboard Hold the mouse with a relaxed hand and use your whole arm to move it Take breaks during sessions with your computer Excessive use of the mouse or a joystick may strain muscles or tendons Furniture and posture Sit in a chair with good back support and armrests Adjust the level of the chair so your feet are flat on t...

Страница 6: ...ot be equipped with all of these hardware features and the location of the controls ports and jacks may vary from the illustrations shown in this section To view the specific connection capabilities for your system see the online specifications sheet About the Front Panel About the Back Panel About the Remote Control About the Keyboard Page 6 ...

Страница 7: ...atible peripheral devices System configuration may vary depending on the model purchased See the online specifications sheet for details Front panel 1 Optical drive 1 See the online specifications sheet for optical drive information 2 Optical drive 2 See the online specifications sheet for optical drive information 3 Floppy disk drive Reads and writes data from and to a 3 5 inch floppy disk 4 Flop...

Страница 8: ...In jack1 Connection for a video cable optional Composite audio L In jack1 Connection for an audio cable optional Composite audio R In jack1 Connection for an audio cable optional 10 Optical drive 1 eject button Ejects a disc from Optical drive 1 11 Optical drive 2 eject button Ejects a disc from Optical drive 2 12 Floppy disk eject button Ejects a floppy disk 13 Power indicator VAIO Light is blue ...

Страница 9: ...to the SmartMedia or C ompactFlash Microdrive slots 3 The number of USB ports may vary depending on the model purchased For your convenience your computer includes USB and i LINK ports on both the front and back panels The 4 pin i LINK port is located on the front panel and the 6 pin i LINK port is located on the back Additional information Your computer is equipped with two optical disc drives th...

Страница 10: ... system you purchased Back panel 1 AC Input port Connection for the supplied power cord 2 Mouse port Connection for a PS 2 mouse 3 Keyboard port Connection for a PS 2 keyboard 4 Printer port Connection for a parallel device such as a printer or scanner 5 i LINK 6 pin S400 port IEEE 1394 Connection for a compatible digital device 6 Universal Serial Bus USB 2 0 ports 4 Connections for compatible hig...

Страница 11: ...te audio L In jack1 Connection for an audio or stereo dubbing cable optional Composite video In jack1 Connection for a digital video or stereo A V dubbing cable optional S video In jack1 Connection for an S video cable optional 10 Telephone jack Connection for a telephone cable optional to the computer 11 Modem line jack Connection for the modem cable to the wall jack 12 Speaker DC Out jack2 Conne...

Страница 12: ... optional 17 VHF UHF port1 Connection for a coaxial cable supplied 1 Not available on all models See your online Specifications sheet for details 2 Your computer is supplied with speakers that use A C power The speaker DC out jack provides power for stereo speakers equipped with a DC power cable which can be purchased separately Back panel PCV RS410 series model 1 AC Input port Connection for the ...

Страница 13: ...onitor port Connection for a display 7 Printer port Connection for a parallel device such as a printer or scanner 8 i LINK 6 pin S400 port IEEE 1394 Connection for a compatible digital device 9 Serial port Connection for a compatible serial device 10 Headphones jack Connection for the supplied speakers or optional headphones Line In jack Connection for an audio device Microphone jack Connection fo...

Страница 14: ...rating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK devices to your system such as an optical or hard disk drive confirm their operating system compatibilit...

Страница 15: ...s This section describes the basic functions of your remote control Remote control for models equipped with Giga Pocket features 1 MUTE button Press to turn off the sound Press again to restore the sound 2 Channel number buttons 0 9 Press to select specific channels Press the ENTER button to activate channel selection JUMP button Press to go to the previous channel Press again to return to the cur...

Страница 16: ...to the TV Recording deck VIDEO button Press to change to the external video equipment such as your VCR Note You cannot change the input source while recording DVD button Press to change to an external DVD device such as a DVD player MUSIC button Press to launch the SonicStage software HOME NETWORK button Press to launch the VAIO Media 6 Direction and ENTER buttons Press a direction arrow to naviga...

Страница 17: ...ecording DISPLAY button During DVD playback in full screen mode press to show the settings window When using Giga Pocket software press to display the TV Recording deck and playback deck screens Press again to hide these views SIZE button Press to view the current software in full screen size Press again to return the view to its original size 12 FUNCTION button When Giga Pocket software is select...

Страница 18: ...ATION CLOSE button Press to close the Giga Pocket software 17 CHANNEL button Press to change channels automatically no number input required Note This function is available for Giga Pocket software only For more details about the function buttons on your remote control see the Giga Pocket Help To set up the remote control Insert two AA batteries supplied into the remote control as shown Inserting ...

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Страница 20: ...ion Numeric keypad Use the numeric keypad area to type numbers or to perform basic math calculations Press the Num Lock key to activate the numeric keypad The Num Lock indicator lights Press the Num Lock key again to deactivate the numeric keypad Directional Arrows The Up Down Left and Right arrow keys move the pointer on the screen Applications The Applications key displays a shortcut menu in cer...

Страница 21: ...ase When the indicator is off the letters appear in lower case as you type Scroll Lock The Scroll Lock indicator lights up to advise you that your screen s scrolling pattern has changed When the indicator is off the screen scrolls normally This function is not available with all software applications Page 21 ...

Страница 22: ...ts and jacks may vary from the illustrations shown See the online specifications sheet for your system s specific hardware configuration Connecting a Display Monitor Connecting the Speakers Connecting the Keyboard and Mouse Connecting the Telephone and Modem Cables Connecting the Power Cords Turning On your Computer Registering your Computer Page 22 ...

Страница 23: ...e into the appropriate monitor port If necessary plug the display s cable into the back of the display To connect a display To connect a DVI display Install your equipment so that you can easily reach the power outlet in the event of an emergency Page 23 ...

Страница 24: ...nnector and an AC power cord that supplies power to both speakers 1 From the right speaker plug the jack connector into the Headphones jack located on the back panel of your computer 2 From the right speaker insert the AC adapter plug into a grounded AC wall outlet or surge suppressor To connect the speakers Page 24 ...

Страница 25: ...e back of the computer To connect the keyboard and mouse To use an optical mouse An optical mouse requires an ideal surface in order to provide proper pointing and tracking Use surfaces such as plain paper card stock or fabric that have minimal repetitive patterning Avoid surfaces such as mirrors smooth glass or magazines that have half tone printing Page 25 ...

Страница 26: ...he other end of the modem cable into the wall jack To connect the telephone and modem cables Your computer has a protective sticker covering the Ethernet port located on the rear panel Connect only 10BASE T and 100BASE TX cables to the Ethernet port Using other cables or a telephone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the Ethernet...

Страница 27: ...ords 1 Plug the power cord into the AC Input port located on the back panel of the computer 2 Plug both the display and computer power cords into a grounded AC wall outlet or a power strip To connect the power cords Page 27 ...

Страница 28: ...alog box that prompts you to restart your computer Respond to this prompt immediately 1 Press the power button on the computer to turn on the power 2 Press the power button on the display to turn on the power 3 Press the power button located on the side of the right speaker to turn on the power To turn on your computer Page 28 ...

Страница 29: ...problems you may be having with your computer Limited warranty Protect your investment See the Limited Warranty Card for more details You are prompted to register your computer the first time you turn on the unit Follow the on screen instructions to complete the registration process If you are not able to register your computer during the first session you are provided with additional registration...

Страница 30: ... applications are not available on all VAIO computers See your computer s online specification sheet for details on your system configuration About Giga Pocket Personal Video Recorder Setting Up Giga Pocket Personal Video Recorder Setting Up Giga Pocket Software Giga Pocket Timer Recording Wizard Timer Recording Manager Giga Pocket Explorer CLIÉ Converter Glossary Internet Electronic Program Guide...

Страница 31: ... programming simultaneously Setting and managing daily weekly timer recording schedules Managing Video Capsules recorded video contents on your computer Recording personal video content from a videotape Playing your Video Capsules on other computers Operating Giga Pocket functions with a remote control device Sharing Giga Pocket features and functions with other computers on a network Transforming...

Страница 32: ...The Giga Pocket Server enables multiple computers on a network to use certain Giga Pocket software functions CLIÉ Converter The CLIÉ Converter is a plug in application that enables the conversion of Video Capsules into gMovie format You can change the format your Giga Pocket contents and transfer them onto a Memory Stick media for viewing with your Sony CLIÉ Handheld Accessing the Giga Pocket Help...

Страница 33: ... to set up the cables and connections for your Giga Pocket Personal Video Recorder system The hardware configuration of your computer may vary from the illustrations shown To view the specific hardware configuration for your computer see the online specifications sheet Page 33 ...

Страница 34: ...the other end of the TV coaxial cable to the VHF UHF port on the back panel of your computer To connect in CATV mode Option 1 Option 2 1 Connect one end of a TV coaxial cable optional to your cable service access Connect the other end to the single connection end of a splitter adapter 2 Connect the TV coaxial cable supplied to the double connection end of the splitter adapter Connect the other end...

Страница 35: ...iner transformer 2 Connect the TV coaxial cable supplied from the combiner transformer to the VHF UHF port on the back panel of your computer To connect in standard antenna mode air Your VAIO Computer is supplied with an antenna cable Depending on your in home cable access you may require extra cables adapters or connection equipment not supplied with your computer Connecting with a cable or satel...

Страница 36: ...B 2 Connect a second TV coaxial cable optional to the Out jack on your STB unit Connect the other end to the VHF UHF port on the rear of your TV monitor or display 3 Connect one end of the stereo A V dubbing cables with triple RCA jacks optional to the Video Out and Audio OUT L R jacks on the back panel of your STB unit matching the plug and jack colors 4 Connect the other RCA jacks of the stereo ...

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Страница 38: ...e S video jack on either the front or back panel of your computer 2 Connect the other end of the S video cable into the appropriate port on your compatible VCR or camcorder 3 Connect an audio cable with double RCA plugs at each end optional into the composite audio L and R jacks Option 2 1 Connect a stereo A V dubbing cable with triple RCA plugs at each end optional directly into the composite vid...

Страница 39: ...Connecting the infrared receiver back panel Page 39 ...

Страница 40: ...Setting Up Giga Pocket Software Giga Pocket Personal Video Recorder software features and functions are detailed in this section enabling you to begin viewing or recording TV programs Page 40 ...

Страница 41: ...nding on your cable service access select Standard CATV Standard antenna or set top box STB 1 Standard CATV C1 C125 without STB For this connection you must use a coaxial cable directly without an STB to your computer The default setting for this connection option is STD Depending on your local connection requirements HRC and IRC are also available 2 Standard antenna 2 69 Select this option if you...

Страница 42: ...e channel listing If your computer is connected to the Internet you can click Go to Web Site and download channel listings from the iEPG listing site 6 Connect to the Internet 7 Click Go to Web Site and download channel listings by clicking Download all Channel Settings 8 Click Next For the first time setup you are prompted to set your Giga Pocket Server password TV Setup Wizard Giga Pocket Server...

Страница 43: ...it Screen area Use the default video resolution If you change the default settings you may experience poor image quality on your display Microsoft Windows XP operating system supports a single Giga Pocket user at any given time Even if a different user logs on using the fast switch feature Giga Pocket is not available to any other user account For more information see the Giga Pocket Help Page 43 ...

Страница 44: ...enables you to watch a TV program on your computer display while recording it onto your hard disk drive Using the Giga Pocket Slip Play feature you can view a program from the beginning even while it is being recorded Page 44 ...

Страница 45: ... Start in the Windows taskbar point to All Programs point to Giga Pocket then click Giga Pocket The Giga Pocket window appears Giga Pocket window The current television broadcast is displayed based on the selected channel Page 45 ...

Страница 46: ...he main interface window the TV Recording deck and the Playback deck TV Recording deck detail Use the TV Recording deck to view programs and record Video Capsules You can use the Playback deck of your Giga Pocket to play back a prerecorded Video Capsule Playback deck detail Page 46 ...

Страница 47: ... be recorded or displayed Video input from game consoles may not be recorded or displayed in Giga Pocket When you input an image from a video player device such as a VCR that is connected to your computer the following images may not record or display The still images of a paused playback screen A screen without images such as a blue screen The menu screens of the attached video player device The ...

Страница 48: ...een display may shift and split under some circumstances If this occurs switch the TV Recording deck and the playback deck or switch the channel The recording proceeds even if the on screen display shifts Giga Pocket does not operate properly if used concurrently with other video applications such as DVgate or MovieShaker software Page 48 ...

Страница 49: ...nd may change without notice Pay per view channels can be accessed when making payments directly to the appropriate TV program provider You can schedule up to 100 timer recordings using Giga Pocket Personal Video Recorder From the online channel guide click on the REC icon to select the program you wish to record The Timer Recording Wizard begins and the New Timer Recording Set Channel and Start D...

Страница 50: ...Timer Recording Wizard With the Timer Recording Wizard you can set adjust and cancel the timer recording settings Page 50 ...

Страница 51: ... Wizard dialog box appears Timer Recording Wizard 3 Select the desired option from the Select Timer Recording Settings menu and click Next Follow the on screen instructions Click Help for assistance New Timer Recording Set Channel and Start Date and Time 4 Verify that the information is correct and click Next The programming station and time information is Page 51 ...

Страница 52: ...cording mode MPEG 2 High Quality HQ Image quality is improved but recording requires more space on the hard disk drive as compared to using SP or LP recording modes MPEG 2 Long Play LP Image quality is reduced but recording requires less space on the hard disk drive as compared to using HQ recording mode MPEG 1 New Timer Recording Set Stop Time and Recording Mode 6 From the New Timer Recording Set...

Страница 53: ... disk drive Giga Pocket Personal Video Recorder enables you to set an expiration date for your Video Capsules to be automatically deleted 8 Click Decide to review your setting preferences The New Timer Recording Confirm dialog box appears Click Next New Timer Recording Confirm 9 The New Timer Recording Completed dialog box appears Click Finish New Timer Recording Completed dialog box Page 53 ...

Страница 54: ...econds sooner than the set stop time Scheduled daily or weekly timer recording sessions do not occur if your hard disk drive does not have sufficient space Giga Pocket software does not allow a new Video Capsule to be created if there is less than 100 MB of free space on the hard disk drive These scheduled events resume at their scheduled time as hard disk drive space becomes available Approximate...

Страница 55: ... Recording Manager application is available For the Timer Recorder Manager application to be available your computer should be in Stand by or Hibernate mode if the system is not in active use You can schedule up to 100 programs at a time for timer recording with the Timer Recording Manager Microsoft Windows XP operating system supports a single Giga Pocket user at any given time If a different use...

Страница 56: ...errupt Current Recording button Stops the current timer recording Use this option when you wish to end the current recording session Timer Recording List Displays a list of timer recordings that have been performed as well as pending timer recordings If a daily weekly timer recording is set only the current recording session is shown The total number of timer recordings displayed does not exceed 1...

Страница 57: ...er recording using Giga Pocket software always use the Timer Recording Manager If the Timer Recording Manager is not set up the recording does not start even if you set the timer recording settings with the Timer Recording Wizard Your computer s default setting enables Timer Recording Manager to start automatically when the computer is started The timer recording starts a few seconds earlier than ...

Страница 58: ...sts Giga Pocket Explorer main window Using the Giga Pocket Explorer Toolbar functions From the Giga Pocket Explorer toolbar you can Start Giga Pocket to play a selected Video Capsule or Playlist Start Timer Recording Wizard to set up timer recordings Start Click to DVD software to burn Video Capsules to DVD recordable media See Click to DVD software Help for more details Start DVgate Plus software...

Страница 59: ...e Help For additional information about using DVgate Plus software features follow these steps to access the Help 1 Click Start in the Windows taskbar and point to All Programs 2 Point to DVgate Plus and click DVgate Plus Help Page 59 ...

Страница 60: ...e The Click to DVD software must be installed in order to burn Video Capsules to recordable DVD media 1 From the Giga Pocket Explorer main window select the Video Capsules you want to burn onto a DVD 2 On the Giga Pocket Explorer Toolbar click Make DVD 3 The Click to DVD software starts Follow the on screen instructions Page 60 ...

Страница 61: ...formats may not be available depending on the recording mode that was used to create the Video Capsule Additional information about using Giga Pocket Explorer Video Capsules that are recorded using High Quality HQ or Standard Play SP mode can be converted and exported as MPEG 1 MPEG 2 and AVI files MPEG 2 files need a specific system environment for playback A VAIO computer that has Giga Pocket Pe...

Страница 62: ... Disconnect Server dialog box 2 Select the server you want to connect to from the Server list on the left side 3 Click Connect to add the selected server to the Connected Server list then click OK The server is connected 4 To disconnect repeat step 1 then select the server you want to disconnect from the Connected Server list on the right 5 Click Disconnect then click OK The server is disconnected...

Страница 63: ...r to use the CLIÉ Converter plug in application make sure you have install all required software for the CLIÉ handheld The Sony CLIÉ Handheld personal entertainment organizers provide a rich and compelling handheld computing experience Powered by the Palm operating system the CLIÉ handheld is ready to deliver music and video with amazing clarity For more information on this exciting device go to t...

Страница 64: ... 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Plug ins and then click CLIÉ Converter The Giga Pocket CLIÉ Converter dialog box appears Giga Pocket CLIÉ Converter main Page 64 ...

Страница 65: ...o display the contents in the list area 5 Drag the Video Capsule from the Giga Pocket Explorer window and drop it in the list area of the Giga Pocket CLIÉ Converter main dialog box The Video Capsule automatically converts into a video file During conversion the Convert to CLIÉ dialog box appears displaying the conversion status When conversion is complete the dialog box automatically closes The co...

Страница 66: ... operation You can transfer your converted video files directly to your CLIÉ Handheld when you start a HotSync operation 1 From the Giga Pocket CLIÉ Converter main window click to select the videos you want to transfer using the HotSync operation 2 Click Send To The Send To dialog box appears 3 Select Using HotSync as the transfer destination Designate a user name if applicable to your handheld s ...

Страница 67: ...on date of Video Capsules and their thumbnails This information is required for preview MPEG file A file that contains compressed moving pictures using the MPEG standard with mpg as the file name extension Safety Tab Removing the safety tab from a Video Capsule prevents accidental erasing of your video data Slip play This feature allows you to view delayed video playback While your recording is in...

Страница 68: ...Giga Pocket Help For more information about Giga Pocket follow these steps 1 Click Start in the Windows taskbar and point to All Programs 2 Point to Giga Pocket point to Help and then select Giga Pocket Help Page 68 ...

Страница 69: ...recordings and record your favorite TV programs1 Giga Pocket Personal Video Recorder must be set up and configured correctly before you can use the Internet Electronic Program Guide service You must read and accept the User Agreement before accessing the Internet Electronic Program Guide Web site first time only The Internet Electronic Program Guide service is available only to users in the United...

Страница 70: ... TV services available in your area 5 Select your TV provider and then click Confirm Channel Lineup The Confirm Lineup window appears listing available channels by number and name 6 Click Yes if the channel lineup is correct Otherwise click No and repeat steps 3 and 4 until you locate the correct channel lineup 7 Your TV listings appear in table format organized by time and channel Click Download ...

Страница 71: ...quipped with all of the hardware features described in this section depending on the system configuration purchased To view the specific hardware configuration for your computer see the online Specifications sheet About the Memory Stick Media Slot About the SmartMedia Card Slot About the CompactFlash Microdrive Media Slot About i LINK Compatibility Page 71 ...

Страница 72: ... single Memory Stick media Currently Sony SonicStage and OpenMG software are not compatible with the new Memory Stick PRO media Sony suggests using only MagicGate Memory Stick media to store and transfer any data created with SonicStage or OpenMG software Visit the Sony Online Support Web site at http www sony com pcsupport regularly for the latest information on Memory Stick media Memory Stick me...

Страница 73: ... data access had completed If this occurs follow these steps 1 Remove the Memory Stick media from the slot 2 Shut down your computer by closing any open software programs and then turn off your computer 3 Wait approximately 30 seconds and then restart your computer Your computer recognizes the Memory Stick media when you insert it into the Memory Stick slot again Page 73 ...

Страница 74: ...ard slot for proper operation Do not insert any other type of card into the SmartMedia slot Inserting a SmartMedia card 2 If the media does not insert easily remove it from the slot and verify that it is not upside down or backwards Carefully reinsert the SmartMedia card but do not force it into the slot Removing a SmartMedia card 1 Press the extended portion of the SmartMedia card to release it f...

Страница 75: ... VAIO computer and devices such as a digital camera or music player the media must be formatted properly Format the media card by using it in the device first See the information supplied with the device for details on formatting media If your device does not recognize the media that has been formatted by your computer 1 Save the media contents to your hard disk drive 2 Reformat the media with the...

Страница 76: ...ove it from the slot and verify that it is not upside down or backwards Carefully reinsert the media card but do not force it into the slot Removing a CompactFlash or Microdrive media card 1 Press the media card eject button to release the media card The media extends further enabling you to grasp it Removing a CompactFlash or Microdrive media card 2 Carefully grasp the media card and remove it fr...

Страница 77: ... If your device does not recognize the media that has been formatted by your computer 1 Save the media contents to your hard disk drive 2 Reformat the media with the device Page 77 ...

Страница 78: ...ort does not supply power to a connected i LINK device i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other Please refer to the documentation that came with your co...

Страница 79: ...n capabilities for your system see the online specifications sheet For detailed information about upgrading your computer see your model s System Reference Manual You can download the System Reference Manual from the Sony Online Support Web site at http www sony com pcsupport Overview About Opening the System Unit About Add on Card Installation About Installing Memory About the Lithium Battery Abo...

Страница 80: ...ed circuits in your computer Your computer may not be equipped with all of the hardware features mentioned in this section The interior hardware configuration of your system may vary from the illustrations depending on the computer purchased To view the specific hardware configuration for your system see the online specifications sheet You may need to temporarily remove add on cards or other compo...

Страница 81: ... 4 Unscrew the three cover release screws located on the edges of the back panel and set aside Removing the release screws 5 When the screws are removed the cover is released Slide the cover towards the back of the unit to remove it Removing the cover If you remove the cover immediately after you shut down your computer the components may be too hot to touch Wait until the internal parts of the sy...

Страница 82: ...align the cover to the chassis frame The cover should align evenly against the chassis 2 Slide the cover firmly onto the unit sliding it forward until the cover snaps into place 3 Replace the release screws Replacing the cover Page 82 ...

Страница 83: ...puter Installing an add on card 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Locate an available expansion slot Remove the slot cover s screw and then remove the slot cover When removing a slot cover be careful not to damage components on the system board or add on ca...

Страница 84: ...ternal cables that the card requires See the instructions supplied with the add on card 7 Replace the cover See Replacing the cover 8 Reconnect the power cord and all peripheral devices 9 Turn on the computer Page 84 ...

Страница 85: ... when you add or remove the memory in your computer See Before upgrading your computer Removing a memory module 1 Shut down your computer and turn off all peripheral devices such as your printer 2 Unplug your computer and any peripheral devices 3 Remove the cover See Removing the cover 4 Gently place the unit on its side If necessary remove any cables add on cards or other components to access the...

Страница 86: ...tic package handling it by the the edges 6 Locate the notch on the bottom edge of the module to align it over the open memory slot 7 Firmly insert the bottom edge of the memory module into the slot 8 Press down evenly against the module s upper corners The latches snap into position holding the module in place To avoid damaging a memory module slot move the end latches slightly outward to relieve ...

Страница 87: ...hanges you may have made to the settings in the BIOS Setup utility 2 Shut down your computer and turn off all peripheral devices such as your printer 3 Unplug your computer and any peripheral devices 4 Remove the cover See Removing the cover 5 If necessary remove any cables add on cards or other components to access the lithium battery 6 Gently push the battery holder s tab away from the battery a...

Страница 88: ...not run the Setup utility Dispose of the lithium battery properly In some areas the disposal of lithium batteries in household or business trash may be prohibited You can return your unwanted lithium batteries to your nearest Sony Service Center or Factory Service Center To locate a Service Center near you visit the Sony Online Support Web site at http www sony com pcsupport Resetting the computer...

Страница 89: ...dia Kit or purchase a kit from Sony Your VAIO computer is not supplied with System or Application Recovery CDs Use the VAIO Recovery Wizard utility to recover your computer s operating system and preinstalled software programs For more information about the VAIO Recovery Wizard utility program 1 Click Start from the Windows taskbar and then click Help and Support 2 From the VAIO Help and Support C...

Страница 90: ... on each side of the drive holder Attaching the drive screws Your new hard disk drive is supplied with the necessary screws Do not overtighten these screws when securing the new drive to the drive holder 10 Realign the drive holder with the tracks on the inside of the chassis and slide the drive holder in completely 11 Reinsert the drive holder screw and tighten to lock the drive holder back into ...

Страница 91: ...ght click on the newly installed unformatted hard disk Disk label identified with red marking From the shortcut menu select Initialize Disk 6 Click on the Unallocated area of the disk and then right click to display a shortcut menu 7 Select New Partition The New Partition wizard appears 8 Follow the wizard s on screen instructions to complete the process The Windows XP operating system recognizes ...

Страница 92: ...re Your computer may not be equipped with all of the features or software discussed in this section depending on the system configuration purchased About VAIO Computer Functions About Giga Pocket Personal Video Recorder About Using the Optical Disc Drive s About the Mouse and Keyboard About the Modem About the Speakers About Using a Microphone About Using Peripheral Equipment Page 92 ...

Страница 93: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Страница 94: ...ed the computer into a power strip or Uninterruptible Power Supply UPS make sure the power strip or UPS is turned on and working Verify that the monitor is plugged into a power source and turned on If your system has a built in monitor confirm that it is plugged into an appropriate power source and that the system is turned on Verify that the brightness or contrast control dials are adjusted corre...

Страница 95: ...ot respond or the application does not close try the following steps 1 Save any open files if possible 2 Press the Alt F4 keys The Turn Off Computer window appears 3 Click Restart If your computer still does not respond and you cannot restart shut down your computer by pressing and holding the power button for more than six seconds If the software application continues to stop responding or causes...

Страница 96: ...ubleshooting information you can search Windows Help 1 Click Start in the Windows taskbar and select Help and Support The VAIO Help And Support Center menu appears 2 Select Fixing a Problem and then select Startup and Shut Down problems A list of specific problem topics appears on the right side of the dialog box 3 Select Startup and Shutdown Troubleshooter Follow the on screen instructions accord...

Страница 97: ...ny applications that you are not currently using Increasing the system memory may also help For information on installing memory please see the online VAIO User Guide To access the online User Guide 1 Click Start in the Windows taskbar and then click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Page 97 ...

Страница 98: ... in the Windows taskbar and then select Control Panel 2 Select Appearance and Themes and then select Change the screen resolution 3 Click the Settings tab 4 Change the Screen resolution and Color quality to the desired levels 5 Click Apply and then click OK Page 98 ...

Страница 99: ...This section describes how to troubleshoot common problems you may encounter when using Giga Pocket Personal Video Recorder functions Many problems have simple solutions so try these suggestions before you contact Sony Customer Support Page 99 ...

Страница 100: ...ay or are not displayed correctly These images include Images from a playback screen that is in pause mode Menu screens of the connected video player device The end of the film roll being played back using the scroll bar Video output from a video game console Video output from a VCR using a coaxial cable Giga Pocket cannot record or display all video images from this source Page 100 ...

Страница 101: ...ch as When you change the channel on the video player device If there is a damaged section on your video tape When using Giga Pocket Personal Video Recorder set your display settings as follows Colors Use the default factory settings 32 bit Screen area Set your video resolution to 1024 x 768 pixels If you use other settings you may experience poor image quality on your display Page 101 ...

Страница 102: ... Video Capsule while recording a TV program with Giga Pocket During a timer recording Giga Pocket may interrupt or stop your Video Capsule playback to prioritize your computer s resources for the timer recording If this occurs wait until the timer recording session has completed and then play back the Video Capsule Page 102 ...

Страница 103: ...ow The timer recording may fail in certain situations such as The coaxial cable input is disconnected after recording has started The TV channel has lost broadcast signal during the recording session Video content being recorded has poor signal quality Page 103 ...

Страница 104: ...r on screen display may shift or split in rare instances If this should occur switch the TV Recording deck and the playback deck or try switching the channel Your timer recording continues even if the on screen display has shifted or split Page 104 ...

Страница 105: ...ate new Video Capsules You cannot create a new Video Capsule when the remaining free space on your hard disk drive reaches approximately 100 MB Delete any unnecessary Video Capsules or files to increase the free space on your hard drive Page 105 ...

Страница 106: ... Optical Disc Drive s Your computer may not be equipped with all of the hardware features listed in this section To view the specific hardware configuration for your system see the online Specifications sheet Page 106 ...

Страница 107: ... Computer icon 1 Click Start in the Windows taskbar then select My Computer 2 Right click the appropriate optical drive icon 3 Select Eject from the shortcut menu Avoid using adhesive labels to identify your CD or DVD media Adhesive labels may come off while the CD or DVD media is in use in your optical drive s and may cause damage to the unit Page 107 ...

Страница 108: ...s instructions If your drive reads some DVDs or CDs but not others check the shiny side of the disc for dirt or scratches The preinstalled CD or DVD software may not be working properly To recover this software see the online guide VAIO Recovery Options for more information To access VAIO Recovery Options follow these steps 1 Click Start in the Windows taskbar and click Help and Support 2 From the...

Страница 109: ...f you see video but cannot hear audio check all of the following 1 Verify that your DVD player s mute feature is turned off 2 Check the master volume setting in the Audio Mixer 3 Check the volume settings on your computer speakers 4 Check the connections between your speakers and the computer 5 Verify that drivers are installed properly by following these steps 1 Click Start in the Windows taskbar...

Страница 110: ...u are using a trackball mouse there may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape...

Страница 111: ...u are using a trackball mouse there may be dust or dirt inside the mouse mechanism To clean the mouse follow these steps Save and close all applications and turn off your computer Turn the mouse upside down Remove the mouse ball cover on the back of the mouse by turning clockwise the ring that covers the mouse ball Turn the mouse upright and drop the mouse ball into your hand Using a piece of tape...

Страница 112: ...ws taskbar then click Control Panel 2 Click Printers and Other Hardware then click Mouse The Mouse Properties dialog box appears 3 From the Buttons tab select Switch primary and secondary buttons under the Button Configuration options 4 Click Apply then click OK Page 112 ...

Страница 113: ...ly 10 seconds and then restart your computer If you are using a wireless keyboard 1 Confirm that the supplied AA batteries are properly installed For proper installation of the AA batteries see About the Mouse and Keyboard 2 Press the Connect button on the keyboard to reestablish the connection between the two devices 1 The V A IO W series computer has a built in keyboard Page 113 ...

Страница 114: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Страница 115: ...SP check the following Contact your telephone company and ask them to verify that your telephone line is free from line noise If your problem is fax related check that there are no problems with the fax machine you are calling and that it is compatible with fax modems For optimum performance verify that your ISP point of presence POP telephone number is compliant with V 90 standards If you are hav...

Страница 116: ...e modem If it appears that your modem is not functioning properly check the device status 1 Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware and then select Phone and Modem Options 3 From the Modems tab click to select your modem 4 Click Properties The Modem Properties window appears 5 Review the information in the Device status section If your modem ...

Страница 117: ... Click Start in the Windows taskbar then click Control Panel 2 Click Printers and Other Hardware then click Phone and Modem options 3 From the Dialing Rules tab click Edit The Edit Location dialog box appears 4 Select the Tone or Pulse option Click OK Page 117 ...

Страница 118: ...Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Check that the Mute check box is not selected in the Windows volume control The sound driver s may not be working properly To recover your sound drivers see the online guide VAIO Recovery Options for more information To access VAIO ...

Страница 119: ...Adjust the system volume 3 From the Volume tab adjust the Device volume by moving the slider bar to the desired sound level Verify that the Mute option is not selected Check that the Mute check box is not selected in the Windows volume control The sound driver s may not be working properly To recover your sound drivers see the online guide VAIO Recovery Options for more information To access VAIO ...

Страница 120: ... click on The Play Control dialog box appears 2 Click Options and then click Advanced Controls Click the Advanced button The Advanced Controls for Play Control dialog box appears 3 In the Other Controls box click to select the option 1 Digital Output Only 4 Click Close and then close the Play Control dialog box 1 The Sound Blaster A udigy ES sound card is available with certain V A IO computers Se...

Страница 121: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 121 ...

Страница 122: ...About Using a Microphone Why doesn t my microphone work properly Check that the microphone is plugged into the Microphone jack Page 122 ...

Страница 123: ...ate the Sound recording section and click Volume The Recording Control dialog box appears If the volume control for the microphone is visible skip to step 6 4 Select the Options menu and click Properties The Properties dialog box appears 5 In the section Show the following volume controls select the Recording option Click OK 6 From the Recording Control dialog box decrease the microphone volume le...

Страница 124: ... Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer in...

Страница 125: ... Printer then click Next Place a check mark in the box for Automatically detect and install my Plug and Play printer if you are installing a recently manufactured printer with Plug and Play capability 5 Select the appropriate port usually LPT1 and then click Next 6 Select the appropriate printer manufacturer and model 7 Follow the on screen instructions to print a test page and complete printer in...

Страница 126: ...y when the computer resumes from a power saving mode Clear the printer memory by turning the printer off for approximately 10 seconds and then turning it back on If your printer does not resume normal operations try restarting your computer Page 126 ...

Страница 127: ... and locating upgrade procedures A support resource listing is also provided to help you locate the appropriate support options About the Power Source About Giga Pocket Personal Video Recorder About Disposing of the Lithium Battery About Handling the Computer System About Handling a Monitor Display About Recording and Data Storage Media Page 127 ...

Страница 128: ...s you may want to purchase an Uninterruptible Power Supply UPS This device contains both a surge protector and a battery backup The surge protector prevents damage to your computer caused by power surges The battery backup safeguards your data during a brief period of power loss The power control button on the front panel does not turn off the system AC power To remove power from the system you mu...

Страница 129: ... while Giga Pocket is running or your system may operate improperly Hard disk drive When the available free space on your hard disk approaches 100 MB you are not able to create a new Video Capsule Delete unnecessary Video Capsules or files in order to increase available space on your hard disk drive If you directly delete move or rename a file in the D Giga Pocket folder Giga Pocket Personal Video...

Страница 130: ...y Service Center or Factory Service Center For the Sony Service Center nearest you visit the Sony Online Support Web site at http www sony com pcsupport Do not handle damaged or leaking lithium batteries The lithium battery may explode if mistreated Do not disassemble it or dispose of it in fire Replace the battery with a Sony CR2032 lithium battery Using a type of battery other than a CR2032 may ...

Страница 131: ...onnel before operating it any further Use only specified peripheral equipment and interface cables otherwise problems may result Do not use cut or damaged connection cables Always switch the power off before connecting your computer to peripheral equipment otherwise damage may occur to the integrated circuits in your computer Your computer keyboard and mouse consist of high precision electronic pa...

Страница 132: ...strong magnetic force Do not block the ventilation slots on the display Using the computer in low temperature conditions may produce a residual image on the screen This is not a malfunction When the computer returns to normal temperature the screen returns to normal A residual image may appear on the screen if the same image is displayed for a lengthy period of time The image disappears after a pe...

Страница 133: ... technology Currently Sony SonicStage and OpenMG software are not compatible with the new Memory Stick PRO media Sony suggests using only the MagicGate Memory Stick media to store and transfer any data created with SonicStage and OpenMG software Currently the Memory Stick slot on VAIO computers does not support the high speed data transfer or access control features of the new Memory Stick PRO med...

Страница 134: ...ms or to locate support for your VAIO computer This section describes all available resources and offers suggestions on how to access this information for maximum results Immediate Help and Support Software Help and Support Resources for Additional Help and Support Page 134 ...

Страница 135: ...n click Help and Support 2 From the VAIO Help And Support Center menu click VAIO User Guide Specifications The online specifications sheet describes the hardware and software configuration of your VAIO computer To view this online information go to http www sony com pcsupport Preinstalled software Help files Each preinstalled software application provides online Help within the software that descr...

Страница 136: ...sly on screen You can create your own personal video clips that are up to three hours in length with complete audio video synchronization Upgrade possible to full version of Adobe Premiere software For support information see Adobe Reader Adobe Systems Inc Adobe Premiere Adobe Systems Inc Professional digital video editing software that enables you to create professional video productions Take adv...

Страница 137: ...nal look to your DVDs by adding chapter menus backgrounds and menu screens You re only a few clicks away from your own DVDs Help and support information for Sony software programs web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 hours 7 days a week 24 hours a day CLIÉ Converter Sony Electronics Inc CLIÉ Converter software is a plug in application that converts Giga Pocket ...

Страница 138: ...rsonal computers With Drag n Drop CD DVD software you can also back up CDs Help and support information for Drag n Drop CD software program web site http www ddcd jp dd3e sony cd DVgate Sony Electronics Inc Connect a compatible digital video camera to your computer s i LINK port and capture video clips and still images You can edit clips from your video add new clips and combine clips into new mov...

Страница 139: ... to personalize the design and arrangement of your pictures in albums and access to stories and tips about image handling in ImageStation Magazine For support information see Click to DVD Sony Electronics Inc Microsoft Age of Empires II Microsoft Corp The Age of Empires game is the sequel to the award winning best selling realtime strategy game Age of Empires The Age of Empires II game spans a tho...

Страница 140: ...d movie back to the DV tape in your camera to play on a TV or even on the camera itself For support information see Microsoft Works Microsoft Corp Microsoft Office XP Professional Microsoft Corp Microsoft Office XP Professional software redefines the relationship between people and software by providing a smarter simpler way of working New Office XP Professional software features include context s...

Страница 141: ...es through e mail or upload them to the ImageStation service You can use the Web camera function to automatically upload your captured images For support information see Click to DVD Sony Electronics Inc Norton Internet Security Symantec Corporation Symantec s Norton Internet Security software provides essential protection from viruses hackers and privacy threats This easy to use integrated suite ...

Страница 142: ...s M F 5 AM 5 PM PST 1 Support from 900 555 4932 is fee based Support from 800 644 3193 is automated and free of charge QuickTime Apple Computer Inc The versatile QuickTime software plays many different kinds of media files including video audio and virtual reality VR movies You can play QuickTime files referred to as QuickTime movies using QuickTime Player or any other application such as a Web br...

Страница 143: ...ony Pictures Digital Entertainment Use the amazing Screenblast ACID software to produce arrange and edit your loop based music With ACID software you can slice out long hours from the music making equation and unlock the doors of your creativity by picking painting and playing your songs For support information see Click to DVD Sony Electronics Inc Screenblast ACID Deluxe Sonic Foundry Inc and Son...

Страница 144: ...eatures such as Instant Data Entry also found in the TurboTax desktop products TurboTax for the Web offers easy fast and customized tax preparation For support information see Quicken New User Edition Intuit Inc VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages the settings for your computer s shortcut keys For support information see Click to DVD Sony Electronics Inc VAIO Edit Comp...

Страница 145: ...vides immediate interactive online support with information about your preinstalled software and answers to frequently asked questions For support information see Click to DVD Sony Electronics Inc WinDVD for VAIO InterVideo Inc WinDVD software serves as a simple to use DVD player that offers all the features you would expect to find in a standard consumer DVD player including advanced display and ...

Страница 146: ...pairs or check repair status review warranty information e mail your question or comments to the Sony Customer Information Services Center check pricing and availability for products accessories and parts as well as purchase online access the Sony Solutions Knowledge Base a database that contains answers to many frequently asked questions Sony Customer Information Services Center If other support ...

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