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• Press MUTING on the remote control
to cancel the muting function.
• Try pressing the INPUT SELECTOR
button on the remote control or turning
the INPUT SELECTOR on the
receiver to select the equipment of
your choice (page 26).
• When you want to listen to the sound
from the TV speaker, set the “AUDIO
OUT” to “TV+AMP” in the HDMI
settings menu (page 47). If you cannot
play back multi channel audio source,
set to “AMP”. However, the sound will
not output through the TV speaker.
You can also press SPEAKERS TV
AUDIO repeatedly to select
whether the sound is output via the TV
speakers or the system’s speakers.
• Sound may be interrupted when the
sampling frequency, the number of
channels or audio format of audio
output signals from the playback
equipment is switched.
There is severe hum or noise.
• Check that the speakers and equipment
are connected securely.
• Check that the connecting cords are
away from a transformer or motor, and
at least 3 meters away from a TV set or
fluorescent light.
• Move your audio equipment away
from the TV.
• The plugs and jacks are dirty. Wipe
them with a cloth slightly moistened
with alcohol.
There is no sound, or only a very low-
level sound is heard from specific
speakers.
• Check that all the cords are fully
inserted into the jacks on both the
receiver and the equipment.
• Make sure you have connected to both
the L and R jacks of an analog
equipment, analog equipment requires
both L and R jack connections. Use an
audio cord (not supplied).
• Adjust the speaker level (page 45).
• Check that the speaker cords
(supplied) are connected correctly and
securely (page 17).
• Check that the subwoofer is connected
correctly and securely.
There is no sound from a specific
equipment.
• Check that the equipment is connected
correctly to the audio input jacks for
that equipment.
• Check that the cord(s) used for the
connection is (are) fully inserted into
the jacks on both the receiver and the
equipment.
• Check the setting of “AUDIO OUT” in
the HDMI settings menu (page 47).
• You cannot listen to the Super Audio
CD by connecting HDMI.
• Depending on the playback
equipment, you may need to set up the
HDMI setting of the equipment. Refer
to the operating instructions supplied
with each equipment.
• Be sure to use a High Speed HDMI
cable when you view images or listen
to sound, especially for the 1080p,
Deep Color (Deep Colour), 4K or 3D
transmission.
• Audio signals (format, sampling
frequency, bit length, etc.) transmitted
from an HDMI jack may be suppressed
by the connected equipment. Check
the setup of the connected equipment if
the image is poor or the sound does not
come out of the equipment connected
via the HDMI cable.
• When the connected equipment is not
compatible with copyright protection
technology (HDCP), the image and/or
the sound from the HDMI TV OUT
jack may be distorted or may not be
output. If this is the case, check the
specification of the connected
equipment.
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