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Sound
Disc playback
Playback picture becomes
distorted.
• Set [YC
B
C
R
] in [YC
B
C
R
/RGB (HDMI)] to [RGB] (page 58).
Symptom
Problems and solutions
There is no sound.
• The speaker cord is not connected securely.
• Check the speaker settings (page 61).
There is no sound when the
component (digital satellite
receiver, PlayStation 3, etc.) is
connected directly to your TV
via HDMI.
• Check the following status.
– Connect an audio cable from the AUDIO OUT (audio out) jack of your TV
to the system (page 25) and select the “TV/CABLE” or “TV” function.*
– Disable your TV’s speakers.
* The function name differs depending on the area: TV/CABLE (for North
American models) or TV (for other models).
Severe hum or noise is heard.
• Move your TV away from the audio components.
• Clean the disc.
The sound loses stereo effect
when you play a VIDEO CD, a
CD, or an audio file.
• Select stereo sound by pressing AUDIO (page 35).
There is no sound or the volume
level is very low from a certain
speaker or all the speakers.
• Check the surround setting (page 46).
• Check the speaker connections and settings (pages 24, 61).
• Depending on the DVD, the output signal may not be the entire 5.1 channel.
• A 2 channel source is being played.
The sound comes from the center
speaker only.
• Depending on the disc, the sound may come from the center speaker only.
There is no system sound from
your TV.
• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 58).
• The HDMI OUT jack does not output Super Audio CD sound.
• Perform the following procedure.
1
Turn the system off and on again.
2
Turn the connected component off and on again.
3
Disconnect and then connect the HDMI cable again.
The sound of files played from a
DATA CD/DATA DVD/USB
device is distorted.
• The bit rate used when encoding the audio files was low. Transfer audio files
encoded with higher bit rates onto the DATA CD/DATA DVD/USB device.
There is noise or the sound skips
while playing a USB device.
• Copy the files to your computer, format the USB device in FAT12, FAT16, or
FAT32 format, and transfer the files to the USB device again.
Symptom
Problems and solutions
A disc does not play.
• The region code on the DVD does not match the system.
• Moisture has condensed inside the unit and may cause damage to the lenses.
Remove the disc and leave the unit turned on for about half an hour.
The language for the sound track
or subtitle cannot be changed.
• Set the language via the disc’s menu.
A disc does not start playing
from the beginning.
• While in stop mode, press
x
on the unit or the remote and then start playback
A DATA CD/DATA DVD
cannot be played.
• The DATA CD is not recorded in ISO 9660 Level 1/Level 2, or Joliet.
• The DATA DVD is not recorded in UDF (Universal Disk Format).
Symptom
Problems and solutions
