95
Tr
oub
le
s
hoot
in
g
Troubleshooting
If you experience trouble with your camera,
try the following solutions.
1
First check the items on the tables below.
If code displays “C:
ss
:
ss
”
appear on the LCD screen, the
self-diagnosis display function is
working (page 107).
2
Should your camera still not work
properly, press the RESET button on the
lower right side of the control button
using a fine-tipped object, then turn on
the power again. (All the settings
including date and time are cleared.)
3
Should your camera still not work
properly, consult your Sony dealer or
local authorized Sony service facility.
Battery pack and power
RESET button
Symptom
Cause
Solution
You cannot charge the
battery pack.
• The camera is turned on.
• The battery pack is not installed correctly.
p
Turn the camera off (page 16).
p
Install the battery pack correctly (page 11).
The /CHG lamp flashes
when charging a battery
pack.
• The battery pack is not installed correctly.
• The battery pack is discharged.
• The battery pack has malfunctioned.
p
Install the battery pack correctly (page 11).
p
Re-insert the AC Adaptor and then charge the battery pack
(page 11).
p
Consult your Sony dealer or local authorized Sony service
facility.
The /CHG lamp does not
light up when charging a
battery pack.
• The AC Adaptor is disconnected.
• The AC Adaptor has malfunctioned.
• The battery pack is not installed correctly.
• The battery pack is discharged.
• The battery pack is completely charged.
• The camera is not properly installed to the USB
cradle.
p
Properly connect the AC Adaptor (page 11).
p
Consult your Sony dealer or local authorized Sony service
facility.
p
Install the battery pack correctly (page 11).
p
Re-insert the AC Adaptor and then charge the battery pack
(page 11).
—
p
Properly install the camera (page 10).
Troubleshooting
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