3.3 Error messages
The Superstatic 470/479 computing unit displays a fault message by means of the three letter “Err”
and a code. If several codes occur simultaneously, the numbers of the fault reports are added
together:
if a fault occurs it is detected and displayed as long as it is present. When the fault disappears the
fault report is deleted and the normal display appears again.
3.3.1 List of error messages
Err1
The hot temperature sensor is open or short-circuited.
Err2
The cold temperature sensor is open or short-circuited.
The temperature sensors have been inverted or the temperature in the cold line is
higher than in the hot line.
Err4
Flow too high.
Err8
EEPROM fault in the upper part (relevant to the measurement)
(active only after the second time).
Err16
EEPROM error in the lower part (terminal strip)
(active only after the second time).
Err32
EEPROM configuration error in the upper part (relevant to the measurement).
Err64
EEPROM configuration error in the lower part (terminal strip)
Err128
Internal electronic fault, back to the manufacturer
Err256
Voltage failure (power supply module)
Err512
Defective module plug location 1
Err1024
Defective module plug location 2
Err2048
Flow error at additional input A1
Err4096
Flow error at additional input A2
Err8192
Internal electronic fault, back to the manufacturer
Crc err
EEPROM configuration fault (from firmware V4.2)
Conf err
Incoherent configuration (from firmware V4.2)
If a fault continues for more than one hour, it is recorded in the fault memory (EEPROM) with the
date and time (start of fault) and duration (in minutes).
If a fault lasts for less than 60 minutes, it is automatically deleted without being memorised.
The fault reports disappear automatically from the display 60 seconds after the fault has ended.
Note on disposal
The Superstatic 470/479 must be discarded in an environmentally-friendly way or returned to the
manufacturer for disposal. Our components are then compliant with the criteria governing
electronic waste. If you effect disposal yourself please enquire about recycling possibilities in your
particular region.
0470P004 Manual Superstatic 470 SPF 02-03-2015
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