25
Troubleshooting
Problem
Solution
Glass gets dirty
. Check moisture of firewood
. Increase burn intensity by opening the
combustion air intake regulator slightly
Excessive draft
. Close the combustion air intake regulator
. Contact the installer
Weak draft, causing smoke
to be expelled into the room
. Check that the flue is clear of obstructions
. Clean the flue
. There may be exceptional weather conditions
Weak fire
. Check moisture of firewood and opening of the
combustion air intake regulator
. Check entry of air into the room
Ventilation stopped working
. Check possible obstruction of ventilator
. Check and/or reconnect power supply
. The stovemay not be hot enough to make the
ventilator switch on
Ventilation working but flow
is weak
. Clean all dust, ash or other residue that may
have accumulated in the ventilator grilles
Problems associated with
the weather
. Contact the installer