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SOLIS S6-EH1P10K-H-US, Руководство по эксплуатации продукта, Страница: 38 / 59

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6. Troubleshooting

Note:

Never use any solvents, abrasives, or corrosive materials to clean the inverter.

CAUTION:

Do not touch the surface of the inverter it is operating. Some parts may be 

hot and could cause a minor burn. Turn off the inverter (refer to Section 6.2) 

and let it cool down before you do any maintenance or cleaning of it.

The LED status indicator lights can be cleaned with damp cloth if they are too dirty 

to be read.

Solis S6 hybrid inverter does not require any regular maintenance. However, keeping the heatsink 

clean will ensure the inverter is able to dissipate heat, increasing the life span of the inverter. 

Any grease smudges on the inverter chassis can be cleaned off with soap and water.

The inverter has been designed in accordance with international standards for 

safety and electromagnetic compatibility requirements. Before being shipped from the 

manufacturing center, the inverter is subjected to multiple tests to ensure operation reliability.

34

Inverter Shutdown Procedure

Step 1. Turn off the AC breaker or AC disconnect switch to disable AC power to the inverter

Step 2. Turn off the DC switch of the inverter and push in the Rapid Shutdown Initiation Switch

Step 3. Turn off the battery breaker

Step 4. Use a multimeter to verify that the battery and AC voltages are 0V

If the inverter is having an issue, it will show it in one of the following ways: (1) the Inverter (circle) 

LED indicator light will flash orange. (2) the inverter status will be an alarm code (3) an alarm code 

will display on SolisCloud or (4) the inverter will simply be off. The next several pages explain how to 

troubleshoot each alarm code. If it is suspected that the issue is coming from the DC side of the 

system, it is recommended to turn the inverter off so that the PV strings can be more safely tested. 

If you are not able to resolve the alarm code using the troubleshooting steps, or if the alarm code you 

are seeing is not listed, please contact Solis customer support. Use the Bluetooth tool, go to the Info

page and then to the Inverter tab. Scroll down and tap Alarm History and then screen shot or write down

the alarms as well as the dates and times the alarms were thrown. 

Please also take note of the inverter model number, serial number, and internal transmitter type.

Solis US Technical Support Phone Number: +1(866)438-8408

Solis US Technical Support Email: 

 

[email protected]

Содержание S6-EH1P10K-H-US

Страница 1: ...Voltage Hybrid Single Phase Residential Energy Storage Inverter Version 2 4 Release Date 12 02 2022 Available Models S6 EH1P3 8K H US S6 EH1P5K H US S6 EH1P7 6K H S US S6 EH1P7 6K H L US S6 EH1P10K H...

Страница 2: ...e customer is fully liable for any modifications made to the system therefore any hardware or software modification manipulation or alteration not expressly approved by the manufacturer shall result i...

Страница 3: ...8 Appendix 7 Specifications 6 Troubleshooting 5 Commissioning 4 Installation 3 Overview 2 Safety 1 Introduction Table of Contents...

Страница 4: ...4 1 Select a Location to Install the Inverter 4 2 Product Handling 4 3 Mounting the Inverter 4 4 Inverter Wiring Overview 4 5 External Grounding 4 6 PV Cable Installation 4 7 Rapid Shutdown 4 8 Batte...

Страница 5: ...e Solis S6 hybrid inverter series consists of the following models 3 8kW 5kW 7 6kW 10kW and 11 4kW S6 EH1P7 6K H US has three MPPTs and S6 EH1P7 6K H US S L has four MPPTs The inverter comes equipped...

Страница 6: ...ction DC Disconnect Switch Solis Data Logger sold separately Figure 1 4 Left Side View Mounting Bracket Hook AC Bypass Switch Rapid Shutdown Initiation Switch Solis Data Logger sold separately DC Cond...

Страница 7: ...Solis service team External Energy Meter x1 Current Transformers x2 Ring Terminals x8 Terminal Pins x20 Torqx T20 Tool x1 1 Introduction 1 3 Tools Required for Installation Technician Screwdriver Tor...

Страница 8: ...y examined and tested by qualified service or electrical personnel before using Restarting after a long period of non use requires the equipment be inspected and in some cases the removal of oxidation...

Страница 9: ...on of your product 2 2 General Safety Instructions WARNING Electrical installations must be done in accordance with local and national electrical safety standards WARNING Do not connect PV array posit...

Страница 10: ...rs that comply with the NEC Article 690 Part II All Solis single phase inverters feature an integrated DC disconnect switch CAUTION Risk of electric shock do not remove the cover There are no servicea...

Страница 11: ...with protective circuitry and controls These include Arc Fault Circuit Interrupter AFCI and Anti Islanding Protection Arc Fault Circuit Interrupter AFCI Edition 2011 of the National Electrical Code Se...

Страница 12: ...The Inverter indicator will remain on with lower brightness Short press the Inverter indicator to wake up the other indicators Light Status Description Blue Flashing every 3s Blue Flashing every 1 5s...

Страница 13: ...C conductors to backup loads panel should be connected here Conduit for AC conductors to the main service panel should be connected here Extends the range of the inverter Bluetooth signal RS 485 and C...

Страница 14: ...to install the inverter somewhere the rain and snow will not land directly on it The ideal installation location is on a north facing wall under an eave WARNING Risk of fire Despite careful installat...

Страница 15: ...eful construction electrical devices can cause fires Do not install the inverter in areas containing highly flammable materials or gases Keep the inverter out of reach of children if children may be p...

Страница 16: ...low around the inverter is not blocked Please review the instruction below for handling the inverter 1 The red circles below denote cutouts on the product package Push in the cutouts to form handles f...

Страница 17: ...NOTE Nothing should be stored on top of or placed against the inverter The inverter must be mounted vertically with a maximum incline of 5 degree Exceeding this may cause the output power to derate Fi...

Страница 18: ...d vertically All fasteners must embed in a wall stud unless you are using the provided expansion bolts on a concrete or brick wall Once a suitable location has been found according to 4 2 and 4 3 use...

Страница 19: ...the inverter hooks down onto the mounting bracket tabs and ensure the hooks have a solid bite before releasing the inverter Then install the two stabilizing bolts that are included with the inverter s...

Страница 20: ...e 4 2 2 Installing the energy meter From battery to terminal CAN L and CAN H For more details refer to figure 4 2 3 Installing the battery USB COM port at the bottom of the inverter For more details p...

Страница 21: ...r solid conductor or stranded wire is acceptable Refer to local code standard for wire sizing 2 Strip the ground cable insulation to a suitable length see Figure 4 7 To connect the grounding terminal...

Страница 22: ...string current If the current is above 0 5A please wait for the irradiance on the PV array to diminish until the current drops below 0 5A Once the current is below 0 5A you are allowed to open the DC...

Страница 23: ...down transmitter This transmitter brand must match the receivers that are being installed with the PV modules Not abiding by this will void the inverter warranty Figure 4 13 Rapid shutdown initiation...

Страница 24: ...able connection Model Table 4 2 Battery cable torque requirements S6 EH1P 3 8 7 6 K H S S6 EH1P 7 6 11 4 K H L OT Terminal Torque Note The battery fuse in the inverter wire box is replaceable The repl...

Страница 25: ...supply is limited max of 47 5A for the 11 4kW model and 2 anything that draws a high amount of current will quickly drain the battery out which is not ideal 4 Installation Note A battery is required f...

Страница 26: ...R type connectors onto the ends 3 Remove the terminal bolts insert them into the connectors then use a torque wrench to tighten the bolts down Follow the torque specifications in table 4 3 above 3 Pl...

Страница 27: ...6 7A 47 5A 76A Note The L1 and L2 cables going from the B L1 and B L2 terminals of the inverter should terminate in an OCPD and not directly in the panel lugs AC Bypass Switch This switch determines t...

Страница 28: ...in order to have full functionality of the hybrid inverter Used for CAN communication between the inverter and a compatible battery Used for RS485 communication with compatible batteries that use RS...

Страница 29: ...ack up L1 L2 PE Critical Load 240V L1 L2 120V L1 N or L2 N L1 L2 N L1 PE L2 L1 N PE 240V Load 120V Load CT direction towards to grid N L1 L2 PE Grid CT1 CT2 N Grid Note COM1 and COM2 conduit knockouts...

Страница 30: ...d The detailed connection is shown in the following figure Figure 4 19 LG Battery Communication S6 EH1P 3 8 11 4 K H US Note Some alarm codes are being relayed from the battery These alarms are caused...

Страница 31: ...er The logger plugs into the COM port and then can be added to SolisCloud The Solis data loggers are optional and they can be purchased separately A dust cover is provided with the inverter in case a...

Страница 32: ...e string Step 2 Turn on the OCPD for the system and then measure the AC voltages line to line and line to neutral The backup side of the system will be off until commissioning is complete Turn the OCP...

Страница 33: ...uetooth devices Then tap BR2262e S note if this device does not appear be sure the inverter is at least getting start up DC voltage The next screen will prompt you to enter a password Enter the passwo...

Страница 34: ...codes C Meter Setting Set both the Meter Type and the Meter Location For US installations thiswill be Acrel 1P Meter for the type and Meter in Grid for the location D Grid Code Systems in the US shou...

Страница 35: ...the battery does not drain past the Reserve SOC state of charge percentage The battery will cycle between 100 and the Reserve SOC so if grid power is lost the battery will have the Reserve SOC at the...

Страница 36: ...battery model and status battery voltage and current Battery power imported and exported AC grid voltage frequency and amperage Grid power being consumed by the home loads and backup loads Load There...

Страница 37: ...tch will mean that the inverter will not produce any PV power if the inverter loses communication with the Acrel energy meter Tap Backup Setting and then tap Backup Port Reference Voltage Setting Ente...

Страница 38: ...p 2 Turn off the DC switch of the inverter and push in the Rapid Shutdown Initiation Switch Step 3 Turn off the battery breaker Step 4 Use a multimeter to verify that the battery and AC voltages are 0...

Страница 39: ...ntact installer DC INTF IGFOL F Grid current tracking fail IG AD Grid current sampling fail DSP B FAULT Comm failure between main and slave DSP ILeak PRO 01 02 03 04 DCinj FAULT leakage current protec...

Страница 40: ...I OV IgTr OV ILLC OV TEM OV Vbatt1 OV Vbatt H Over Load OV VBackup Over Temperature The detection of battery overvoltage Battery overvoltage hardware fault Backup overload fault Backup overvoltage fau...

Страница 41: ...r sales service We recommend gathering the following information before making contact in order to get a quicker resolution Item Inverter serial number SN Inverter Firmware Version Alarm history DC vo...

Страница 42: ...er of batteries per inverter Technical Data S6 EH1P3 8K H US 6 080W 80V 80 550V 2 1 16A CAN RS485 See Battery Compatibility Sheet 3 8kW 3 8kW 15 8A 600V 120 500V Battery type Lithium ion Maximum charg...

Страница 43: ...99 0 8 leading 0 8 lagging 3 Efficiency Protection Ground fault detection Residual leakage current detection Integrated AFCI DC arc fault protection DC reverse polarity protection Rapid Shutdown NEC...

Страница 44: ...se emission Typical Natural convection Cooling method Features AC connection Monitoring Platform Communication Warranty SolisCloud modbus map and API sharing available upon request RS485 Optional Cell...

Страница 45: ...nverter Technical Data S6 EH1P6K H US 9 600W 80V 80 550V 3 1 16A CAN RS485 See Battery Compatibility Sheet 6kW 6kW 25 0A 3 600V 120 500V Battery type Lithium ion Maximum charge discharge current 25A S...

Страница 46: ...0 99 0 8 leading 0 8 lagging 3 Efficiency Protection Ground fault detection Residual leakage current detection Integrated AFCI DC arc fault circuit protection DC reverse polarity protection Rapid Shu...

Страница 47: ...bus map and API sharing available upon request RS485 Optional Cellular Wi Fi LAN 10 years standard Extendable to 20 years Interface LED indicator lights Bluetooth Phone app 1 in knockouts for conduit...

Страница 48: ...nverter Technical Data S6 EH1P7 6K H L US 12160W 80V 80 550V 4 1 16A CAN RS485 See Battery Compatibility Sheet 7 6kW 7 6kW 31 7A 600V 120 500V Battery type Lithium ion Maximum charge discharge current...

Страница 49: ...lagging 3 Efficiency Protection Ground fault detection Residual leakage current detection Integrated AFCI DC arc fault protection DC reverse polarity protection Rapid Shutdown NEC 2017 Compatible Rap...

Страница 50: ...available upon request RS485 Optional Cellular Wi Fi LAN 10 years standard Extendable to 20 years Interface LED indicator lights Bluetooth Phone app 1 in knockouts for conduit x2 on the side and botto...

Страница 51: ...nverter Technical Data S6 EH1P10K H US 16 000W 80V 80 550V 4 1 16A CAN RS485 See Battery Compatibility Sheet 10kW 10kW 41 7A 600V 120 500V Battery type Lithium ion Maximum charge discharge current 50A...

Страница 52: ...eading 0 8 lagging 3 Efficiency Protection Ground fault detection Residual leakage current detection Integrated AFCI DC arc fault protection DC reverse polarity protection Rapid Shutdown NEC 2017 Comp...

Страница 53: ...ailable upon request RS485 Optional Cellular Wi Fi LAN 10 years standard Extendable to 20 years Interface LED indicator lights Bluetooth Phone app 1 in knockouts for conduit x2 on the side and bottom...

Страница 54: ...50 8 1 Appendix Single Line Diagrams Single Line Diagram 1 One hybrid inverter...

Страница 55: ...51 8 1 Appendix Single Line Diagrams Single Line Diagram 2 Two hybrid inverters in parallel...

Страница 56: ...ttings changes and firmware updates Q6 What is the Solis Power Hub mentioned in the video and will that launch at the same time as the new S6 hybrid inverter A6 The Solis Power Hub is a microgrid inte...

Страница 57: ...orage modes will the S6 hybrid offer A12 The S6 hybrid has multiple modes For every mode the first priority of the system is to support the home loads makes the second priority charging the battery wi...

Страница 58: ...8 3 Appendix Derating Curves 54 8 3 1 Temperature Derating Curve...

Страница 59: ...8408 If you encounter any problems with the inverter please take note of the inverter serial number and then contact us using the phone number or email listed above Compliant with CA Rule 21 HECO Rul...

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