83
82
Problem
Possible cause
What to do
Unable to lock
bean hopper into
position
– Coffee beans obstruct-
ing bean hopper locking
device.
– Remove bean hopper.
Clear coffee beans from
top of burrs. Re-install and
re-lock bean hopper into
position and try again.
Not enough/too
much coffee grind
– Grind amount requires
adjustment.
– Press
SHOTS / CUPS
button
to change grind amount.
– Use
GRIND AMOUNT
controller to fine tune the
amount.
Portafilter overfills
– It is normal for the cor-
rect amount of coffee to
appear overfilled in your
portafilter.
Untamped coffee is three
times the volume of
tamped coffee.
Emergency stop?
– Press
START / PAUSE /
CANCEL
button to stop
operation.
– Unplug power cord from
power outlet.
▲
▲
TROUBLESHOOTING
Problem
Possible cause
What to do
Grinder does not
start after pressing
START/ PAUSE /
CANCEL button
– Grinder not plugged in.
– Grinder is overheated.
– Bean hopper not
attached correctly.
PLEASE LOCK HOPPER
will be displayed on
LCD screen.
– Plug power cord into
power outlet.
– Remove power plug from
power outlet. Leave for 20
minutes to cool down be-
fore using again.
– Lock bean hopper into
position using the locking
knob.
Motor starts but
no ground coffee
coming from
coffee powder
outlet
– Incorrect button press.
– No coffee beans in bean
hopper.
– Grinder/bean hopper
is blocked.
– Press
START / PAUSE /
CANCEL
button or porta-
filter switch beneath the
coffee powder outlet to
activate.
– Fill bean hopper with fresh
coffee beans.
– Remove bean hopper. In-
spect bean hopper & grind
heads for blockage. Re-
place parts and try again.
Motor starts but
operates with a
loud ‘racket’ noise
– Grinder is blocked
with foreign item or
coffee powder outlet is
blocked.
– Moisture is clogging
grinder.
– Remove bean hopper, in-
spect burr & check if a for-
eign item is stuck. Remove
any foreign bodies.
– Clean burr heads and outlet
(refer to “Cleaning & Care”
instructions).
– Leave burrs to dry thor-
oughly before re-assem-
bling. It is possible to use a
hair dryer to blow air into
lower burr to dry faster.