Levelogger Series User Guide
Page 79
11 Diagnostics Utility
The Levelogger Diagnostics Utility can be used for troubleshooting Leveloggers and obtaining information
about that Levelogger that can assist the Solinst Technical Support representative to identify and fix any
problems you may encounter with your Levelogger. The Diagnostics Utility can be launched from the Utilities
menu at the top of the software. The utility can be used to run a self-test, do a Memory Dump and create
and email reports.
11.1 Run Diagnostics
The Run Diagnostics function reads the following information from the Levelogger:
1) Serial Number
2) Model Number
3) Firmware Version
4) Battery Voltage
5) Charge Level
6) Current Level Reading
7) Current Temperature Reading
8) Max/Min Pressure Reading
9) Max/Min Temperature Reading
10) Max/Min Conductivity Reading
11) Total Number of Logs
This information can be used to identify firmware, battery and/or temperature/pressure/conductivity sensor
problems. This function also performs a series of self-tests on the Levelogger to check for problems with
the battery, memory, pressure/temperature/conductivity sensors. If a LTC Levelogger fails the Conductivity
Sensor Test, this could mean that you have not calibrated your LTC in a while (~1 year). It is recommended
that you perform a conductivity calibration, then ‘Run Diagnostics’ again. If any of these tests fail then a
report should be created and emailed to Solinst Technical Support. To execute this function simply click the
‘Run Diagnostics’ button.
Note:
If a LTC Levelogger fails the Conductivity Sensor Test, this could mean that you have not calibrated your LTC in a
while (~1 year). It is recommended that you perform a conductivity calibration, then ‘Run Diagnostics’ again.
Figure 11-1 Run Diagnostics
