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Error code
Displayed Error message
Description and Troubleshooting
Verify proper clearances around the
Smart EV charger Cable.
After verification reconnect the
Smart EV charger cable to the EV.
Contact SolarEdge Support.
1CxA
Under Voltage
Press Charge Now
Smart EV Charger AC voltage too
low.
Press the Charge Now push
button on the Smart EV Charger,
-or-
Tap Charge Now on the EV Smart
Charger tab of the Monitoring
App
1CxC
Vent not supported
Disconnect from EV
The SolarEdge Smart EV charger
does not charge vehicles that
require ventilation while charging.
If this error occurs, the vehicle
cannot be charged.
1CxE;1CxF
Charging retries ended
Disconnect from EV
Charging retries ended
Disconnect the Smart EV Charger
cable from the vehicle.
Contact SolarEdge Support.
Chapter 8: Errors and Troubleshooting
48
Smart EV Charger Installation MAN-01-00657-1.0