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Error code

Displayed Error message

Description and Troubleshooting

Press the Charge Now push 

button on the Smart EV Charger , 

see 

Figure 2

-or-

Tap Charge Now on the Smart EV 

Charger tab of the Monitoring 

App

1Cx4; 1Cx5; 
1Cx12 -1Cx13

Internal Error

Disconnect from EV

Internal error.

Disconnect  the Smart EV Charger 

cable from the vehicle.

Turn the inverter AC circuit 

breaker OFF and ON.

Reconnect the Smart EV Charger 

Cable to the vehicle.

If the EV Charger is powered by 

the inverter, then turn the inverter 

AC circuit breaker OFF and  ON.

If the EV Charger is standalone, 

then turn the EV Charger AC 

circuit OFF and ON.

1CxB/D; 1Cx10 -
1Cx11

Interface Error (Pilot)  Press 
Charge Now 

Press the Charge Now push 

button on the Smart EV Charger, 

see 

Figure 2

-or-

Tap Charge Now on the Smart 

EV Charger  tab of the Monitoring 

App

1Cx6

Ground Disconnected
Disconnect from EV

Ground Disconnected.

Disconnect  the Smart EV Charger 

cable from the vehicle. 

Contact SolarEdge Support.

1Cx7

Over Temperature

Smart EV Charger over temperature

Smart EV Charger Installation MAN-01-00657-1.0

47

   Chapter 8: Errors and Troubleshooting

Содержание Smart EV Charger

Страница 1: ...Installation Guide Smart EV Charger For North America Version 1 0...

Страница 2: ...e and without notice You may refer to the SolarEdge web site https www solaredge com us for the most updated version All company and brand products and service names are trademarks or registered trade...

Страница 3: ...r installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on you are encouraged to try to correct the i...

Страница 4: ...Revision History Version 1 0 December 2019 first release Smart EV Charger Installation MAN 01 00657 1 0 3 Revision History...

Страница 5: ...essional Installer Connecting the AC Directly to the Smart EV Charger 22 Required Equipment 22 Main Procedure 22 Grid Connection Guidelines 22 Setting the Circuit Breaker Ratings 22 Supported AC Grids...

Страница 6: ...Communication Options 44 Viewing Communication Status 45 Chapter 8 Errors and Troubleshooting 46 Appendix A Professional Installer Connecting the Smart EV Charger to an Energy Meter 49 Energy Meter DI...

Страница 7: ...as faite ou suivi correctement pourrait causer des blessures ou un danger de mort Ne pas d passer une telle note avant que les conditions requises soient totallement comprises et accomplies CAUTION De...

Страница 8: ...ible cord use in accordance with CE code Part I Rule 4 012 is to be determined by the local inspection authority having jurisdiction 1 An insulated grounding conductor that is identical in size insula...

Страница 9: ...ticle 1 doit tre reli la terre l quipement de service ou lorsqu il est aliment par un syst me d riv s par ment au transformateur d alimentation WARNING Before operating the Smart EV Charger ensure tha...

Страница 10: ...a maximum Overcurrent Protection Device OCPD of 50A WARNING Le chargeur EV intelligent doit tre connect un circuit AC dedi avec un protecteur de surtension de 50A Smart EV Charger Installation MAN 01...

Страница 11: ...pour V hicule lectrique est fourni avec un interrupteur de moniteur d isolation IMI pour la protection contre les d fauts la terre NOTE The Smart EV Charger is NEMA type 3R rated Unused conduit entry...

Страница 12: ...ntroduite dans une prise appropri e install e correctement et mise la terre conform ment aux codes et r glements locaux WARNING Improper connection of the equipment grounding conductor might result in...

Страница 13: ...circuit interrupting device automatique incluse CAUTION Do not use this product if there is any damage to the unit ATTENTION Ne pas utiliser pas ce produit si l appareil est endommag CAUTION Do not us...

Страница 14: ...ers the following connection options to the grid AC plug NEMA 6 50 used for plugging the Smart EV Charger into the wall socket for connecting to the alternating current AC Direct AC connection to the...

Страница 15: ...ge Smart EV Charger Station Smart EV Charger mounting bracket and tightening screws EV Cable Package EV Cable EV Cable Locker Required Equipment Screwdriver Unibit Drill Chapter 1 Introduction to Smar...

Страница 16: ...ollowing functionality Press Description Short press In case of malfunction restarts the Smart EV Charger In case the Smart EV Charger is on scheduling mode press to immediately start charging Long pr...

Страница 17: ...n Breathing Ready to charge No network connection Purple Fast blinking Wi Fi is available Smart EV Charger not connected to the network ON Wi Fi is available and Smart EV Charger is connected to the n...

Страница 18: ...termine the Smart EV Charger mounting location on the mounting surface 2 Maintain the following minimum clearance areas between the Smart EV Charger and other objects 8 from the top and sides of the S...

Страница 19: ...the supplied bolt to the Smart EV Charger To connect the Smart EV charger cable 1 Align the two white arrows on the Smart EV charger cable connector with the white dot on the Smart EV Charger connecto...

Страница 20: ...asten it see the following figure 4 Assemble the two parts of the cable lock around the cable connector Push the parts together until they click to lock see the following figure Smart EV Charger Insta...

Страница 21: ...you get to the Scan the QR Barcode screen 2 Scan the QR barcode on the silver sticker located on the side of the device To configure and use mySolarEdge 1 Login using your credentials 2 Press the Sma...

Страница 22: ...r will sound 1 short beep and the green LED will change from breathing to blinking indicating a proper connection The charging starts automatically indicated by 2 short beeps and 1 long beep while the...

Страница 23: ...elines The conduits hubs and fittings must be suited for field wiring systems Use only copper conductors rated for a minimum of 167 F Use the conduit and wiring appropriate for the installation locati...

Страница 24: ...rger DIP switches according to your circuit breaker rating to set maximum allowed AC current from the grid By default the DIP switch is set to the 40A which is the maximum allowed AC current Circuit B...

Страница 25: ...AC grids supported by Smart EV Charger Removing the Smart EV Charger Covers The Smart EV Charger has two covers a top cover and a bottom cover You must remove both covers to open the Smart EV Charger...

Страница 26: ...s a result of incautious cover removal ATTENTION Lors du retrait du couvercle assurez vous de ne pas endommager les composants internes SolarEdge ne peut tre tenue pour responsable des composants endo...

Страница 27: ...vers on page 24 2 Release the two clamping screws and remove the clamp See Figure 6 3 Push the terminal blocks levers up to release the G L1 and L2 wires See Figure 6 A neutral connection to the Smart...

Страница 28: ...AC conduit entry NOTE Connect the equipment grounding before connecting the AC wires to the AC terminal block Veillez relier le conducteur de PE la terre avant de connecter les fils CA au bornier CA...

Страница 29: ...ected wires 7 Close the Smart EV Charger covers See Closing the Smart EV Charger Covers on page 34 Chapter 5 Professional Installer Connecting the AC Directly to the Smart EV Charger 28 Smart EV Charg...

Страница 30: ...described in these following procedures using the supplied kit Kit Contents 2 terminal blocks 9 hole bus bar Required Equipment Unibit drill Open ended 36mm wrench 3 6 5mm flat blade screwdriver Main...

Страница 31: ...tch and wait until the green LED is blinking indicating that the DC voltage is safe 50V or wait five minutes before continuing to the next step 2 Disconnect the AC to the inverter by turning OFF the c...

Страница 32: ...right side as shown in the following image taking care not to interfere with any of the internal components see the following figure It is recommended to use a Unibit drill Replacing the AC terminal...

Страница 33: ...to unlock the clamp mechanism 4 Press the latch with your finger to hold the clamp in the unlock position 5 Fully insert the AC cables into the cable openings and slightly rotate the screwdriver count...

Страница 34: ...e Smart EV Charger 1 Disconnect the AC plug from the bottom of the Smart EV Charger See Disconnecting the AC Plug on page 26 2 Insert the AC cable that contains the L1 L2 and grounding wires through t...

Страница 35: ...r covers 1 Place the bottom cover on the Smart EV Charger and tighten the screws see the following figure 2 Place the top cover on the bottom cover insert and tighten screws see the following figure C...

Страница 36: ...Smart EV Charger Installation MAN 01 00657 1 0 35 Closing the Smart EV Charger Covers...

Страница 37: ...communication products offered by SolarEdge are supported Wi Fi A Wi Fi connection is provided for connecting to mySolarEdge app SetApp and to the monitoring platform An antenna is required and avail...

Страница 38: ...ion of the various communication options The table below describes the functionality of each gland opening Unused openings should remain sealed Opening for cable size diameter Connection type 2 5 5 mm...

Страница 39: ...a shielded Ethernet cable Cat5 5E STP may be used Maximum distance between the Smart EV Charger and the router 330 ft NOTE If using a cable longer than 33 ft in areas where there is a risk of induced...

Страница 40: ...ber fitting from the gland and insert the CAT5 6 cable through the gland and through the gland opening in the Smart EV Charger 5 Insert the cable through the opening in the Smart EV Charger towards th...

Страница 41: ...of cable connect as follows a Insert the cable through the gland b Remove the cable s external insulation using a crimping tool or cable cutter and expose eight wires c Insert the eight wires into an...

Страница 42: ...e Smart EV Charger is configured by default to LAN a Turn ON the AC to the Smart EV Charger by turning ON the circuit breaker on the main distribution panel WARNING ELECTRICAL SHOCK HAZARD Do not touc...

Страница 43: ...ls refer to https www solaredge com sites default files overvoltage_ surge_protection_na pdf If grounded metal conduit are used for routing the communication wires a lightning protection device is not...

Страница 44: ...nitoring Platform After connecting and configuring a communication option perform the following steps to check that the connection to the monitoring server has been successfully established To verify...

Страница 45: ...Smart EV Charger 1 Download and Follow the on screen instructions to configure and use SetApp with Smart EV Charger Configuring Communication Options Communication settings can be configured only afte...

Страница 46: ...n displays the status of connection option s LAN RS485 Wi Fi and cellular To view communication status 1 From the Commissioning menu select Status then scroll down to the Communication section For eac...

Страница 47: ...eck that the internal connections on the communication board are properly done 1Cx1 1Cx8 Over Current Press Charge Now Smart EV Charger AC over current Press the Charge Now push button on the Smart EV...

Страница 48: ...er is powered by the inverter then turn the inverter AC circuit breaker OFF and ON If the EV Charger is standalone then turn the EV Charger AC circuit OFF and ON 1CxB D 1Cx10 1Cx11 Interface Error Pil...

Страница 49: ...Smart EV Charger see Figure 2 or Tap Charge Now on the EV Smart Charger tab of the Monitoring App 1CxC Vent not supported Disconnect from EV The SolarEdge Smart EV charger does not charge vehicles tha...

Страница 50: ...the meter The addressing options are listed in the table below See the figureID and termination DIP switches on page 50 for switch direction guidelines Table 1 Energy Meter ID DIP Switches Modbus Addr...

Страница 51: ...ble to the Energy Meter as explained in the Energy Meter s installation guide 2 Remove the seal from one of the openings in the communication gland at the bottom of the Smart EV Charger and insert the...

Страница 52: ...for all A pins the same color for all B pins and the same color for all G pins The wire for G is not from the same twisted pair as A or B 5 Insert the twisted wires into the connector and tighten them...

Страница 53: ...chanical Specifications The following figure provides Smart EV Charger dimensions in in Figure 14 Smart EV Charger dimensions Mechanical Specifications 52 Smart EV Charger Installation MAN 01 00657 1...

Страница 54: ...atus LEDs Fault Indicator Yes EV Charger Unplugging Detection Yes current termination according to SAE J1772 EV Charger EV Charger Ground Connection Monitoring Yes continuous EV Charger Configuration...

Страница 55: ...onnector SAE J1772 2009 EV Charger Dimensions H x W x D 12 x 7 3 x 6 309 x 190 x 154 in mm EV Charger Cable Length 25 7 6 ft m EV Charger Cable Weight 12 5 5 7 lb kg EV Charger Cable Operating Tempera...

Страница 56: ...ort Before contact make sure to have the following information at hand Model and serial number of the product in question The error indicated on the product s mobile application The communication meth...

Страница 57: ......

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