All rights reserved
Shenzhen SOFARSOLAR Co ., Ltd.
C
71
All rights reserved
Shenzhen SOFARSOLAR Co ., Ltd.
C
72
SOFAR 10K~20KTL
User manual
SOFAR 10K~20KTL
User manual
a) The repair of the Product by SOFARSOLAR whether on-site or off-site;
b) The replacement of the Product;
c) The payment of the costs of having the Product repaired.
2.Warranty Conditions
a) “ACL” means Schedule 2 to the Competition and Consumer Act 2010 (Cth);
b) “Claim” means any judgment, claim, demand, action, suit or proceeding for damages,
debt, restitution, equitable compensation, account, injunctive relief, specific performance or
any other remedy, whether by original claim, cross claim or otherwise whether arising at
common law, in equity, under statute or otherwise wherever arising, whether known or
unknown at the time of these Terms and Conditions, whether presently in contemplation of
the parties or not;
c) “Consequential Loss” means loss or damage, whether direct or indirect, in the nature of,
among other things, loss of profits, loss of revenue, loss of production, liabilities in respect of
third parties (whether contractual or not), loss of anticipated savings or business, pure
economic loss, loss of opportunity and any form of consequential, special, indirect, punitive
or exemplary loss or damages, whether or not a party was advised of the possibility of such
loss or damage;
d) “End User” means a person or entity whose order for the purchase of the Product is
accepted by SOFARSOLAR;
e) “Loss” means, in relation to any person, any damage, loss, cost, expense or liability
incurred by the person or arising from any Claim, action, proceedings or demand made
against the person, however arising and whether present or future, fixed or ascertained,
actual or contingent and includes Consequential loss;
f) “Product” means any applicable product or products distributed and installed by
SOFARSOLAR to the End User as set out in the Table of these Terms and Conditions;
g) “Warranty Period” means the applicable warranty period of the relevant Product as
stipulated in the Table of these Terms and Conditions.
Subject to any statutory rights which cannot be excluded (including the ACL) and the terms of any
warranty stipulated in these Terms and Conditions, the End User acknowledges that:
a)prior to purchasing the Product, the End User conducted a thorough examination of the
Product;
b) SOFARSOLAR made no warranty, condition, description, or representation in relation to
the Product outside those contained in these Terms and Conditions;
c) all warranties, conditions, guarantees, and terms in relation to the state, quality or fitness
of the Product and of every other kind whether expressed or implied by use, statute or
otherwise are excluded.
To the fullest extent that SOFARSOLAR is able to limit the remedies available under these Terms and
Conditions, SOFARSOLAR expressly limits its liability for any breach of a condition or warranty implied by
virtue of any applicable legislation (including the ACL) to the following remedies in the event SOFARSOLAR
decides a Product to be faulty or otherwise defective during the Warranty Period (or otherwise):
The payment of the costs of replacing the Product or acquiring equivalent goods. If the
Products needs to be replaced, the balance of the Factor’s Warranty Period will be applied
and transferred to the replacement Product and will continue until its expiry. In this event,
the End User will not receive any new warranty card or be entitled to a further Warranty
Period, and the replacement Product(s) will be registered by SOFARSOLAR.
Unless otherwise agreed in writing by the parties, the Factory warranty exclusively covers the
cost of one (1) freight to the End User, labour and material necessary to regain a faultless
functioning Product. The Factory warranty does not cover, without limitation, Consequential
Loss, repair reimbursement costs, transport costs, travel costs, accommodation cost of
SOFARSOLAR personnel as well as any costs of associated third party staff and personnel.
Express delivery costs will not be covered.
In the event SOFARSOLAR, in its sole discretion, decides that any faulty or otherwise defective Product will
be repaired on-site or otherwise replaced, in some service areas or business cases, to encourage the End
User using the installer’s facilities to receive a faultless and functioning product, SOFARSOLAR may, in its
sole discretion, offer a rebate to the End User or local installer/electrician to cover the on-site service
labour under the following conditions:
a) The rebate will be eligible ONLY to the party who has carried out on-site service for the
purported faulty or otherwise defective Product;
b) The purported faulty or otherwise defective Product has been returned in the original
replacement product packaging to SOFARSOLAR and deemed to have workmanship or
material defects upon testing and inspection by SOFARSOLAR. If the purported faulty or
otherwise defective Product is deemed free of faults and defects that would qualify a
replacement under these Terms and Conditions, then SOFARSOLAR is entitled to charge a
retail price of the Product(s), shipping and packaging and any associated labour cost in
replacing the purported faulty or otherwise defective Product;
c) SOFARSOLAR must be contacted prior to the site visit for authorisation. If the site is not
located in a metropolitan area in Australia or if the installer is unable to be on-site, the End
User must engage their own electrician to carry out and complete the on-site service;
d) The service rebate must be claimed strictly within two (2) months of the date upon which
the on-site service is authorised by SOFARSOLAR.
SOFARSOLAR retains the right to arrange the warranty service for the End User and to use
third parties for performing any warranty services. SOFARSOLAR retains full title and
ownership of the supplied replacement Product(s) until the purported faulty or otherwise
defective Product has been received in accordance with these terms and conditions.
The End User may contact the dealer (SOFARSOLAR authorised dealer or distributor) or
installer if the Product is faulty or otherwise defective.
