SOFAR 7K~10.5KTLM-G3
User manual
Copyright © Shenzhen SOFAR SOLAR Co., Ltd
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Invalid warranty clause
Equipment failure caused by the following reasons is not covered by the
warranty:
1) The "warranty card" has not been sent to the distributor or our company;
2) Without the consent of our company to change equipment or replace parts;
3) Use unqualified materials to support our company 's products, resulting in
product failure;
4) Technicians of non-company modify or attempt to repair and erase the
product serial number or silk screen;
5) Incorrect installation, debugging and use methods;
6) Failure to comply with safety regulations (certification standards, etc.);
7) Damage caused by improper storage by dealers or end users;
8) Transportation damage (including scratches caused by internal packaging
during transportation).Please claim directly from the transportation company or
insurance company as soon as possible and obtain damage identification such as
container/package unloading;
9) Failure to follow the product user manual, installation manual and
maintenance guidelines;
10) Improper use or misuse of the device;
11) Poor ventilation of the device;
12) The product maintenance process does not follow relevant standards;
13) Failure or damage caused by natural disasters or other force majeure (such as
earthquake, lightning strike, fire, etc.)
Statement
If you have purchased this product in Australia, you should be aware that this
warranty is provided in addition to other rights and remedies held by a consumer
at law.
Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure
and compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
