APPENDIX E: TECHNICAL SUPPORT | 37
Appendix E
Technical Support
If you have trouble installing or using the Cordless Serial Adapter with
Bluetooth
Wireless Technology, refer to Appendix D, “Troubleshooting.” If
you still have problems, contact Socket’s technical support department via
the online support system.
IMPORTANT! To obtain technical support for your product, you must
first register your product online at
www.socketcom.com/prodreg
.
To submit an email inquiry through the online support system:
After you register your product, you will be presented with an option to
submit a problem
. Click on this option to follow the online process to
submit an email request for technical support.
This is the fastest way to obtain technical support and has the quickest
turnaround time. Registered customers who submit a question online will
receive priority service. If we are unable to resolve your support inquiry via
email, we can arrange for a technical support representative to call you at a
specific time.
After you
have
registered,
click here to
submit a
problem.
