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60 | APPENDIX F: TROUBLESHOOTING

Appendix F

Troubleshooting

For help on SocketScan Plug-in on a Windows Mobile-based device, tap

Start | Help

SYMPTOM:

I get the “No Card Detected”

icon in the task tray and can’t trigger the

RFID reader or scan any barcodes.

POSSIBLE REASON

SOLUTION

Your device does not recognize

the card.

Make sure the card is inserted properly. Push

it in all the way. If necessary, remove and
reinsert.

SYMPTOM:

When I try to read an RFID tag, no data appears on my screen.

POSSIBLE REASON

SOLUTION

You are holding the RFID

Reader Card in the wrong
position.

Hold the device so the RFID Reader Card is

parallel to and directly above the RFID tag, at
most 2.5 inches above the tag.

The RFID tag antenna is broken

or incorrectly formatted.

Try reading another RFID tag that is correctly

formatted.

The tag type may be disabled.

Use RFID Demo to determine the tag type. If

needed, reconfigure the RFID Reader Card for
the correct tag type.

SYMPTOM:

When I press the trigger button, nothing happens.

POSSIBLE REASON

SOLUTION

You programmed the trigger

button incorrectly.

Test the button by assigning a different

program to it and make sure it works properly.

Содержание CF RFID Reader Card 6E

Страница 1: ...CF RFID Reader Card CF RFID Reader Scan Card Series 6 User s Guide...

Страница 2: ...nts of this manual without the permission of Socket Mobile is expressly prohibited Please be aware that the products described in this manual may change without notice Feel free to contact Socket Mobi...

Страница 3: ...nstall Other Scanning Software 19 STEP 2 Install the Software 19 STEP 3 Assign Trigger Button s 21 STEP 4 Start SocketScan Plug in 23 STEP 5 Insert the Card 23 STEP 6 Verify Card Mode 23 STEP 7 Open A...

Страница 4: ...4 ISO14443 53 C BARCODE LABEL SPECIFICATIONS 56 D ENABLING OR DISABLING SYMBOLOGIES 57 E LASER DECODE ZONE 59 F TROUBLESHOOTING 60 G TECHNICAL SUPPORT 61 LIMITED WARRANTY 62 REGULATORY COMPLIANCE 64...

Страница 5: ...Reader Scan Card 6P which offers both capabilities in the same compact form factor All three versions read and write to all ISO 15693 and many proprietary 13 56 MHz RFID tags The CF RFID Reader Card S...

Страница 6: ...e RFID and laser scanning modes of the CF RFID Reader Scan Card The Read Barcode program allows you to assign a button on your device to triggering the barcode laser scanner The Read RFID program allo...

Страница 7: ...istration Socket highly recommends that all customers register their products Registered users receive priority technical support and can opt to receive product updates and special offers Register onl...

Страница 8: ...mmary STEP 1 Assign a trigger button STEP 2 Start SocketScan Plug in STEP 3 Insert the card STEP 4 Read tag IDs into your program Note No software installation is required to use the CF RFID Reader Ca...

Страница 9: ...best triggering method from a handheld device Note If you do not want to assign a hardware button you use SocketScan Trigger software which enables you to tap on a software icon to trigger SocketScan...

Страница 10: ...RIGHT for your barcode scanner trigger The SoMo will automatically set up the trigger button and send a confirmation message to your inbox You will return to the list of Getting Started tutorials Tap...

Страница 11: ...ve the CF RFID Reader Scan Card 6P either the RFID reader or the laser scanner will activate depending on which mode the card is in If you assign only one hardware button for use with the CF RFID Read...

Страница 12: ...ngs Buttons 2 In the Button list select a button In the drop down menu select the program If desired repeat to assign additional trigger buttons When done tap ok Note For best ergonomics choose the le...

Страница 13: ...in is running any of the following icons will appear in the task tray of the Today screen Icon Meaning Card detected RFID mode SocketScan Plug in detects the card and is ready to read RFID tags Card d...

Страница 14: ...de To switch modes do either of the following If you assigned a button to Trigger Select press the button Tap on the SocketScan Plug in icon In the pop up menu tap to select the card mode you want STE...

Страница 15: ...nches above the tag Note The LED will turn amber to indicate that the card is reading tag IDs CORRECT BARCODE SCANNING POSITION Hold the card so that the lens is angled about 45 to the barcode and at...

Страница 16: ...16 WRONG RFID POSITION DO NOT direct the RFID Reader Scan Card at an angle towards the tag WRONG RFID POSITION DO NOT hold the RFID Reader ScanCard perpendicular to the tag...

Страница 17: ...appear in the cell you highlighted The next cell should now be highlighted ready for the next scan read If the card fails to read data within a few seconds you must try again Note By default the RFID...

Страница 18: ...the CF RFID Reader Card Series 6 on a Windows Mobile powered device Setup Summary STEP 1 Uninstall other scanning software STEP 2 Install the software STEP 3 Assign a trigger button STEP 4 Start Socke...

Страница 19: ...e instructions to install SocketScan Plug in Afterwards you can use the same process to install RFID Demo and or Floating Trigger 1 Use a serial USB cable or cradle and the appropriate Microsoft synch...

Страница 20: ...o SocketScanCE exe click Open In the warning dialog click OK to continue 7 The InstallShield Wizard for SocketScan Plug in Software will automatically launch Follow the wizard to install the software...

Страница 21: ...e RFID reader or the laser scanner will activate depending on which mode the card is in If you assign only one hardware button for use with the CF RFID Reader Card this is the program that should be a...

Страница 22: ...s Personal Buttons 2 In the Button list select a button In the drop down menu select the program If desired repeat to assign additional trigger buttons When done tap ok Note For best ergonomics choose...

Страница 23: ...tScan Plug in detects the reader scan card and is ready to read barcodes No RFID Reader Card detected The reader card is either missing or improperly inserted STEP 5 Insert the Card Insert the card in...

Страница 24: ...to receive the data e g Excel Notepad etc Make sure a document or spreadsheet is open Place the cursor where you want to enter data Note If reading RFID tags into Excel Mobile you may want to widen t...

Страница 25: ...ove the tag Note The LED will turn amber to indicate that the card is reading tag IDs CORRECT BARCODE SCANNING POSITION Hold the card so that the lens is angled about 45 to the barcode and at least 2...

Страница 26: ...26 WRONG RFID POSITION DO NOT direct the RFID Reader Scan Card at an angle towards the tag WRONG RFID POSITION DO NOT hold the RFID Reader ScanCard perpendicular to the tag...

Страница 27: ...d appear in the cell you highlighted The next cell should now be highlighted ready for the next scan read If the card fails to read data within a few seconds you must try again Note By default the RFI...

Страница 28: ...Software This chapter shows how to install configure and use the CF RFID Reader Card Series 6 on a Windows Mobile powered device Application Features RFID settings Symbology selector SocketScan Trigg...

Страница 29: ...enu tap Settings 2 In the Prefix Suffix screen enter the characters you would like added to each read scan of data 128 character maximum Note The default suffix is a carriage return If in the RFID Set...

Страница 30: ...he Open screen tap on the file you want Note You can only select a WAV file from the My Documents folder If needed copy the file you need to this folder 5 After selecting your sound tap on the RFID ta...

Страница 31: ...sing a specific tag may result in a longer read range and faster read Inventory mode Select for the RFID reader to read all tags present in an RFID field if supported by the tag type Display tag ID pr...

Страница 32: ...the bottom of the Today screen 2 In the pop up menu tap Symbology Selector If SocketScan Plug in is currently configured for more than one scanner then tap In Hand Scanner in the submenu that appears...

Страница 33: ...the installation CD The software must be installed separately from SocketScan Plug in Start SocketScan Tap Start Programs SocketScan Plug in Insert the CF RFID Reader Card into your device Open the a...

Страница 34: ...tton Tap Remove Floating Trigger to remove the trigger button from the screen but keep the icon handy on the task bar To restore the trigger button tap on the menu bar icon In the pop up menu tap Laun...

Страница 35: ...with a Socket Bluetooth barcode scanner on the same computer Note SocketScan Plug in can capture data from only one cordless scanner at a time Simply connect or plug in each device you plan to use as...

Страница 36: ...you begin using the Socket Mobile RFID Demo application make sure you have done the following Installed the RFID Demo application onto your device following the same software installation procedure d...

Страница 37: ...n of RFID Demo will appear with blank fields 3 Hold the device in the correct position to read an RFID tag as described in Chapter 2 Hold the device so the CF RFID Reader Card is parallel to and direc...

Страница 38: ...en will report the number of RFID tags found in range 6 In the Available Tags field tap to highlight the RFID tag you wish to read then tap Read Tag 7 After the CF RFID Reader Card reads the tag Tag D...

Страница 39: ...s in the RF field All tags present Disabled Enabled Inventory mode returns the tag IDs of all tags in the RF field and then reports when there are no more tags All tags continuously Enabled Enabled Re...

Страница 40: ...lect Tag Type dialog box use the drop down menu to select the tag type Tap ok Note Tag selection response time is longer with Auto Detect than for specific tag types If Auto Detect is not selected onl...

Страница 41: ...the pop up menu tap Advanced 2 Use the next screen to read and write data in specific blocks of an RFID tag Enter the number of the starting block and number of blocks you would like to read 3 Hold th...

Страница 42: ...be written varies depending on your tag type After entering text hold the Pocket PC in the correct reading writing position and tap Write Tag Note The number of characters in the Write Tag field must...

Страница 43: ...ta to the tag the bottom of the screen will report the write status 7 To verify that the data was written successfully to the tag hold the device in the correct reading writing position and tap Read T...

Страница 44: ...7 640 lux Artificial light 450 ft candles 4 844 lux Electrical Specifications Power Consumption 3 3 V 6E Standby 11mA 36 mW Reading Writing RFID 52 mA 171 mW 6P Standby 11 mA 36 mW typical Scanning ba...

Страница 45: ...stics 6P only Symbology Support Chinese 2 of 5 Codabar Code 11 Code 128 Code 39 Code 93 Discrete 2 of 5 GS1 128 GS1 DataBar formerly RSS Interleaved 2 of 5 MSI UPC EAN Scan Repetition Rate 100 scans s...

Страница 46: ...ta exchange between tags and readers The ISO15693 standard permits tags to be manufactured that support optional and custom commands and that have custom memory structures sizes and architectures The...

Страница 47: ...ny block Once a block is locked it can not be unlocked 0 0x00 1 0x01 2 0x02 26 0x1A 27 0x1B A 64 bit ID factory programmed uniquely identifies each I Code SLI chip SL2 ICS20 TID 0xE0 0x04 0x01 Unique...

Страница 48: ...10P 125 blocks of 8 bytes 1000 bytes 8000 bits of user memory is available for read write Block 64 bits 8 bytes per block The user can permanently lock any block Once a block is locked it can not be u...

Страница 49: ...pliant with E A S by ST Microelectronics Figure 5 Memory Structure of the STM LRI512 512 bits 64 bytes of user memory is available for read write Block 32 bits 4 bytes per block The user can permanent...

Страница 50: ...mpatible with ISO IEC 15693 parts 2 and 3 The host application developer should be aware of the distinction between the Tag it HF and the Tag it HF I Figure 7 Memory Structure of the Tag it HF 256 bit...

Страница 51: ...LI SL2 released by Philips in 2002 is fully compatible with ISO IEC 15693 parts 2 and 3 The host application developer should be explicitly aware of the distinction between the I Code1 SL1 and the I C...

Страница 52: ...9 Memory Structure of the PicoTag 2K 29 blocks of 8 bytes 232 bytes 1856 bits of user memory is available for read write Block 64 bits 8 bytes per block The user can permanently lock any block Once a...

Страница 53: ...4 defines the high level protocol and method for data exchange between tags and readers 14443 A Mifare Standard 4K Philips The Mifare chip from Philips is used in millions of secure contactless appli...

Страница 54: ...1 Functional Specification dated March 2003 Figure 11 Memory Structure of the Mifare Ultralight MF0 IC U1 Block Byte 00 01 02 03 0 SN0 SN1 SN2 BCC0 1 SN3 SN4 SN5 SN6 2 BCC1 Internal Lock 0 Lock 1 3 OT...

Страница 55: ...A LTO The LTO CM is compliant with ISO14443 A air interface Figure 12 Memory Structure of the LTO CM 128 blocks of 32 bytes 4096 bytes 32768 bits of user memory is available for read write Note Only...

Страница 56: ...ol the scanner Specks or blemishes in the white spaces or false or missing bar sections could be interpreted by the reading equipment as part of the code Generally the width of such flaws is more seri...

Страница 57: ...ny of the seventeen most popular symbologies by using the SocketScan Symbology Selector Refer to Chapter 2 for instructions Note The length of some symbologies will change after Symbology Selector is...

Страница 58: ...kland EAN Disabled N A N A Code 128 All Enabled Any Any Code 39 Enabled 2 to 55 2 to 55 Trioptic Code 39 Disabled 2 to 55 2 to 55 Code 39 Full ASCII Disabled 2 to 55 2 to 55 Transmit Check Digit Disab...

Страница 59: ...element width X Dimension or barcode size is the width in thousandths of an inch mils of the narrowest element bar or space in the symbol The figures shown are the typical scanning distances depths o...

Страница 60: ...reen POSSIBLE REASON SOLUTION You are holding the RFID Reader Card in the wrong position Hold the device so the RFID Reader Card is parallel to and directly above the RFID tag at most 2 5 inches above...

Страница 61: ...Asked Questions or Hot Topics any time day or night http support socketmobile com faq Online Requests Register your product and submit a question to our Technical Support Team http support socketmobil...

Страница 62: ...lace or repair the product with new or reconditioned parts and the returned product becomes the property of Socket Mobile Socket Mobile warrants the repaired or replaced products to be free from defec...

Страница 63: ...out of the use of or inability to use the SOFTWARE even if SOCKET MOBILE has been advised of the possibility of such damages Because some states do not allow the exclusion or limitation of liability...

Страница 64: ...ceiver Connect the equipment to an outlet on a different branch circuit than that of the receiver Consult the dealer or an experienced radio TV technician for help The user may find the following book...

Страница 65: ...1 2010 Printed in U S A...

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