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Socionext Inc.
SynQuacer E-Series Assembly Instructions
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Copyright 2018
10. Troubleshooting
Before determining that something has failed, check the following points.
Symptoms
Possible causes
What to do
The unit will not
power up.
The power cable may not be
properly connected.
Check whether the power cable is firmly
inserted into the power outlet and the AC
inlet.
To confirm that the power cable is fully
inserted, we recommend that you pull the
cable out and then plug it in once more.
The room temperature is too
cold (at or below 10ºC)
Warm up the room sufficiently before
starting up the unit.
(
→
Refer to Page 28 “8-1.Recommended
storage locations”)
The unit powers up,
but nothing displays
on the screen.
The display may not be
properly connected.
Check whether the cable that connects
the display to the computer is firmly
connected.
To confirm that the power cable is fully
inserted, we recommend that you pull the
cable out and then plug it in once more.
Also, check the display settings, to see
whether the display is powered up and
whether the signal from the computer is
being received.
The computer
cannot connect to
the Internet.
The LAN cable may not be
plugged in.
Check whether the LAN cable is firmly
connected.
The LAN cable or cable
connector may be damaged.
Replace the LAN cable.
Network devices such as
hubs are not powered up.
Check the manual for your network
devices, and turn on the power.
The network devices are not
operating properly.
Check the manual for your network
devices, and check whether the devices
are working normally.