Drive Startup Manual KEB-PM
August 23,2019
©2019 Smartrise Engineering, Inc. All Rights Reserved
Page 9
Troubleshooting
The following sections list troubleshooting procedures. See Appendix 3 for advanced
troubleshooting procedures.
Drive Fault / Encoder Fault
The most common fault at drive startup is the Encoder fault.
Perform the following checks to correct this fault:
Perform the Encoder Synchronization(LL05).
Check for a solid shield-to-ground connection at the motor and drive.
Check for correct colored encoder wires to the terminals.
Swap the A with A/ phasing by navigating to parameter LE03 and selecting A-B
Swapped.
Perform the SPI Encoder Learn process after swapping any encoder wires or phasing.
Brake Not Lifting
If the brake is not picking, make sure that the brake is wired according to
C4 Controller
sheet
05
Brake Connection
and if there is a second brake installed, verify that the EB terminal is
jumpered to the terminal. See the
C4 Controller
sheet
01
–
Getting Started
for more
information.
If the brake has the proper voltage check the following:
During a run command, check the DC voltage between points K1 / K2 and J1 / J2 if
secondary brake is installed. Verify the voltages are also at the brake coil(s) when
commanded to pick.
Verify that the actual brake voltage matches the brake coil voltage shown on the
C4
Controller
sheet
01
–
Getting Started
Parameter table.
Wrong Direction
If the car is moving in the wrong direction check the following:
On the Smartrise controller board make sure that IO CUP comes on when commanding
the
UP
direction and IO CDN comes on when commanding the
DOWN
direction.
Swap two of the motor leads (T1 with T2).
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