SMART Board M685ix2, Конфигурация и руководство пользователя

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C H A P T E R 5
Troubleshooting your interactive whiteboard system
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Frozen image
If your projector has a frozen image, perform the following procedure.
To resolve a frozen image
1. Ensure that the Hide Display feature is off.
2. Press the Hide button on the projector’s remote control to hide or show the display.
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
4. Put the projector into Standby mode and then wait 30 minutes for it to cool down.
5. Disconnect the power cable from the power socket and then wait at least 60 seconds.
6. Connect the power cable and then turn on the projector.
7. If the previous steps don’t resolve the issue, contact your authorised SMART reseller.
The image from your connected laptop computer isn’t projected
Laptop computer settings can interfere with projector operations.
Some laptop computers deactivate their screens when you connect a secondary display device.
Refer to your computer’s manual for details on reactivating the computer's display screen.
Unaligned projected image
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment
errors can occur when you mount your interactive whiteboard system on an uneven surface or a
wall that has obstructions, or if you swivel the projector too far from the vertical centre of your
interactive whiteboard.
Use the instructions in the SMART Board 685ix2 interactive whiteboard systems installation
instructions included ( smarttech.com/kb/170472 ) to eliminate most image alignment issues.
The projector image can slip if the projector is moved often or installed in a location prone to
vibration, such as next to a heavy door. Follow these precautions to help prevent the image from
becoming misaligned:
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Make sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
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Make sure that there are no obstructions behind the projector’s wall-mounting bracket and
that the bracket is firmly secured to the wall according to the installation instructions.
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Confirm that all cables are held in place with the appropriate cable management clip.
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Adjust the projected image. See the SMART Board 685ix2 interactive whiteboard system
textless installation guide included ( smarttech.com/kb/170472 ) and Aligning the image on
page 9.