Will the product cause muscle soreness?
• As with all exercise some muscle soreness can occur after using the belt. This is normal and should go away after
a day or two. Use a low toning intensity for a few sessions if you are experiencing muscle soreness.
I can feel a tingling sensation in my legs during an exercise. What should I do?
• This indicates that the GelPads are over your hip-bones. Moving the two oval GelPads upwards and inwards on
your waist (i.e. towards the centre of your body) should prevent this. Remember to pause or switch off your
SLENDERTONE CONNECT ABS
before adjusting the belt or GelPads.
I can feel my waist muscles exercising but not my stomach muscles.
• Pause the programme and reposition the central GelPad slightly lower on your stomach. If this doesn’t help, move
the 2 oval GelPads to a smaller figure setting on the belt (towards the central GelPad).
I can feel my stomach muscles exercising but not my waist muscles.
• Pause the programme and reposition the central GelPad slightly higher on your stomach. If this doesn’t help,
move the 2 oval GelPads to a larger figure setting on the belt (away from the central GelPad).
What happens if my smart device’s battery runs out during a session?
• Don’t worry, the session will continue as normal. You can simply use the controller to regulate the intensity, pause
or stop the session.
How do I know when to replace my controller’s battery?
• Our batteries are designed to last for years. However if your battery is degrading please do not attempt to open
your controller and replace it. These batteries are non replaceable. If it is outside the warranty period, you can
purchase a new controller from our customer care team - [email protected].
Frequently Asked Questions
Can I use
SLENDERTONE CONNECT ABS
for post natal exercise?
• Yes, but you must wait a minimum of 6 weeks after childbirth before you begin using it and you
must
consult
your doctor first.
• If you’ve had a caesarean section in the past 3 months, consult your doctor for approval before using the belt.
The stimulation is uncomfortable. How can I improve this?
• Make sure the GelPads are positioned correctly and that they are pressed firmly against your skin - see page 11.
Switch off your controller and reposition the belt if necessary.
• You can also smear a few drops of water on the black surface of the GelPads. This can improve the comfort of
the muscle stimulation, but be careful not to get water on the controller. Ensure the controller is switched OFF
before you do this!
• Ensure the metal studs are fully covered by the GelPads.
My skin is red after the exercise. Is this a problem?
• Temporary reddening of the skin under the GelPads after a toning session is normal. It is partly a result of increased
blood flow and should fade after a short while. Just as with tight clothing, the belt itself can leave a temporary skin
mark which should also fade quickly.
• If the redness is excessive, or persists for longer than 30 minutes, check the condition of your GelPads. Dry GelPads
can cause skin discomfort during stimulation causing irritation. In rare cases people can have an allergic skin reaction
to the GelPads, or be exceptionally sensitive to the stimulation current. Please contact customer care for advice.
The unit is not switching on. What should I do?
• If the Power Indicator doesn’t light-up or the controller switch on when you press the Power Button, the battery
has most likely been completely discharged. Remove the controller from the belt, connect the USB cable and
charge your controller for a minimum of 3 hours. You should notice the amber Battery Indicator will come on
within a few minutes of beginning the charge.
• If the problem persists after charging, you should contact customer care for further assistance, as the controller
may need to be replaced.
How do I know when to replace the GelPads?
• With time the GelPads pick up skin debris and will need to be replaced, as this makes the workout less effective
and less comfortable.
• You may notice the signal is weakening even if the battery is fully charged. This usually indicates that the GelPads
are wearing and will soon need replacing. You can check this by first adjusting the belt to ensure correct
positioning of the GelPads. If the signal is still weak or uncomfortable, you should order new GelPads.
• New GelPads can be purchased from www.slendertone.com or from customer care.
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Please refer to the Help section of the app or to the FAQ section of
the website for additional information and tips on using the product.
Slendertone Connect IM Rev 4_ML Book 07/03/2016 16:37 Page 13