Troubleshooting
and C
ar
e
46
Either an injection error has happened
(the needle
is not screwed on tightly, or it is bent or blocked),
or
you have canceled the injection, or the auto-injector
has canceled an injection that was not completed
within 15 minutes.
Do this:
Remove the cartridge and wait for the
auto-injector to turn off. Start again with a new,
unused cartridge and make sure to screw on the
needle straight and tightly.
Read more
b
page 14.
You see
a flashing
red mixing icon
.
You hear
an error sound.
You see
a flashing
red check mark icon
.
You hear
an error sound.
Either you have inserted a used or damaged
cartridge, or you have canceled the mixing, or the
auto-injector has canceled the injection.
The auto-
injector cancels the injection 2 hours after automatic
mixing (Step 4, page 20) or 2 hours after manual
mixing (Step 5, page 22) is completed.
Do this:
Remove the cartridge and wait for the device
to turn off. Start again with a new, unused cartridge
and make sure to screw on the needle straight and
tightly.
Read more
b
page 14.
47
The auto-injector is near its expiration.
The first time
you see this, either there are 5 injections left or the
auto-injector expires in 1 month.
Do this:
The auto-injector can be used as usual for
the remaining injections. When there are no more
injections left or the expiration date has passed,
the auto-injector cannot be used. Please contact a
healthcare provider or Ascendis Pharma Customer
Support to receive a new auto-injector. For Ascendis
Pharma contact information
b
back cover.
Either the auto-injector has expired
(the maximum
number of injections has been reached or the lifetime
of 5 years has passed)
or a critical error has occurred.
Do this:
Try to turn the auto-injector on (press and
release the green button). If you still see 3 flashing
red icons, the auto-injector needs to be replaced.
For disposal information
b
page 57. Please contact
a healthcare provider or Ascendis Pharma Customer
Support to receive a new auto-injector. For Ascendis
Pharma contact information
b
back cover.
You see
3 flashing
red icons
.
You hear
an error sound.
You see
3 flashing
green
and
red icons
.
You hear
a repeating
error sound.
Содержание Auto-Injector
Страница 1: ...Instructions for Use Single patient use ...