43
2
23/10/13 Rev:2.0.0
English
17 - TROUBLESHOOTING
PROBLEM
CAUSE
SOLUTION
There is no suction from any of the
suction sockets
Alarm signalled on the
computer
RESET the alarm and carry out
recommended maintenance
The power cable is
unplugged
Connect the power cable
The micro line cable is not
connected
Connect the microline cable
to the suction inlets
The thermal protection of
the motor has intervened
Allow a few minutes for the
motor to cool down
There is no air suction from just one
suction socket
The electric contacts are interrupted or the
micro switch of suction socket is out of order
Call the Technical
Assistance Service
Filter alarm with clean
fi
lter cartridge
Depression of the central
vacuum system equal to or
less than the limits set in the
Setup menu (see par.11.5.3)
Check possible losses in the
system
Reduce the time of opening
of the vacpan inlet valve (if
present)
Call the Technical Service
The air suction is weak
More than one socket is
being used at the same time
When a single motor is working use
only one suction socket at a time
The
fl
exible hose or the
accessories are broken
Check the
fl
exible hose and the accessory
are not damaged (replace them if needed)
Filter cartridge is dirty
Clean the
fi
lter cartridge
The gasket of the dust bin is
damaged
Check if it is damaged
The suction pipes of the
pipe network are clogged
Call the Technical Service
The air exhaust is clogged
Call the Technical Service
Dust container is full
Empty the dust container
The vacuum cleaner still works even if
the suction inlets are closed
Malfunctioning of the
electronic board
Call the Technical Service