19
TROUBLESHOOTING
Should your HOME THEATRE develop a problem, please check below for possible quick solutions:
Symptom
Check and Action
No power.
Check if the power cord has been properly connected to the power outlet.
Check if the main power on the DVD player has been switched on.
Remote control does
not work.
Make sure that the main power button on the DVD player has been switched
on.
Does not play
No disc, load a disc.
Disc has been loaded upside down. Place the disc with the label side up.
Disc’s region code does not match to the player.
Disc’s rating level is higher than the player’s rating level setting.
Disc is not correct type for the player.
Disc is damaged or dirty, clean the disc or try another disc.
Moisture may be condensed inside the player. Remove the disc and leave
the unit power on for one or two hours.
No picture
Check if the TV set is powered on. Use the TV remote to select A/C signal for
DVD rather than broadcast.
Check if the system is correctly and securely connected.
Check if the connection cables are damaged.
Clean the disc.
Please press OPEN, then press PROGRAM and ZOOM button to return to
factory default settings.
Picture
noise/distorted
The disc is dirty or damaged. Clean the disc or try another disc.
Check the colour setting on the TV set.
Try connecting the player directly to direct to the TV set, without using other
devices, for example a VCR.
Picture not in full
screen
Select the screen format from the SETUP MENU. Refer to “SETUP MENU” in
this manual.
Select the screen format from the DVD disc menu.
Problem message
display on screen
The following message will display when there is a problem with the loaded disc:
“WRONG REGIONAL DISC”
: Disc’s region code close does not match to
the player.
“WRONG PASSWORD”
: The player refuses to play a disc with rating level
higher than the player’s rating level setting.
“WRONG DISC”
: The player is equipped with automatic disc quality
detection software. When the player detects a problem disc or a damaged
disc, the player may keep playing the disc at a lower quality or stop playing,
depending on the damage level of the disc.
