18
10. t
roubleshootIng
(
cont
.)
Problem
Cause
Solution
Detergent is
not working
(continued).
The
ON
/
OFF
button
is in the
OFF
mode.
Push the button
once to the
ON
mode.
The garden hose
connection leaks.
Loose fittings.
Tighten fittings.
Missing/worn
rubber washer.
Insert new washer.
Spray wand,
extension, or
nozzle leaks.
The spray nozzle
was not properly
attached.
Ensure the quick-
connect wand is
attached securely.
Ensure the project
dial (F) is clicked in
securely.
Broken O-ring or
plastic insert.
Call the Toll-Free
Hotline.
The pump is
noisy.
The pump is sucking
air.
Check if all hoses
and fittings are
airtight. Turn the
device to
OFF
mode
and purge the
pump by pulling
the trigger on the
spray gun (D) until a
steady flow of water
emerges through
the nozzle.
The water filter is
clogged.
Remove the filter
and rinse it with
warm water.
Water leaks
from the pump
(up to 10 drops
per minute is
permissible).
Loose fittings.
Check if all fittings
are tight.
Water seals are
damaged or worn.
Call the Toll-Free
Hotline.
Oil is dripping.
Oil seals are
damaged or worn.
Call the Toll-Free
Hotline.
Problem
Cause
Solution
Motor hums but
fails to run.
Supply voltage
below minimum.
Verify that only the
pressure washer
is running on this
circuit.
System has residual
pressure.
Turn the device to
OFF
mode, pull
the trigger on the
spray gun to release
pressure, and then
turn the device back
ON
.
Voltage loss due to
the extension cord.
Unplug any
extension cords
attached and plug
the unit directly
into the outlet.
Residual friction
among components.
The device might
hum.
Disconnect water
supply and power
ON
for 2 to 3
seconds. Repeat
this procedure a
few times, or until
the motor starts.
No water coming
out of the nozzle.
Water supply is OFF. Turn on the water
supply.
Kink in the garden
hose.
Remove the kink in
the garden hose.
Troubleshooting
IF YOU ENCOUNTER ANY ADDITIONAL DIFFICULTIES NOT LISTED, VISIT OUR WEBSITE AT
WWW.SIMONIZ.CA
OR CALL CUSTOMER SERVICE FOR HELP AT
1-866-4SIMONIZ (1-866-474-6664).
S2000-Washer-EN-01.indd 18
2015-01-13 3:10 PM
