17
10. t
roubleshootIng
Disconnect the device from the power source before making any
repairs.
Problem
Cause
Solution
The motor does
not start.
The device is in
OFF
mode.
Push the
ON/OFF
button once to turn
to the
ON
mode.
The power cord is
not plugged in.
Plug in the power
cord.
The extension cord is
too long.
The extension cord is
not the proper gauge.
The extension cord is
damaged.
Replace the
extension cord with
either a 25’ (7.6 m)
14/3 gauge cord or
a 50’ (15 m) 14/3
gauge cord.
The power outlet
does not supply
adequate power.
Try a different
outlet.
Tripped pressure
washer circuit
breaker.
Allow the device
to cool, and then
restart it.
The device does
not reach high
pressures.
The garden hose is
too small.
Replace it with a
1” (25 mm) or
5/8” (16 mm)
garden hose.
Water supply is
restricted.
Check the garden
hose for kinks, leaks
or blockage.
Not enough water
supply.
Open water source
fully.
The water inlet filter
is clogged.
Remove the filter
and rinse it with
warm water.
The power nozzle is
in the low-pressure
position.
Replace it with
the desired high-
pressure tip.
Problem
Cause
Solution
The device does
not reach high
pressures.
The pump is sucking
air.
Check if all hoses and
fittings are airtight.
Turn the device in
OFF
mode, and
purge the pump by
pulling the trigger
on the spray gun (D)
until a steady flow
of water emerges
through the nozzle.
Output pressure
fluctuates high
and low.
Not enough inlet
water supply.
Turn faucet on fully.
Check garden hose
for kinks, leaks or
blockage.
The pump is sucking
air.
Check if all hoses and
fittings are airtight.
Turn the device
OFF
,
and purge the pump
by pulling the trigger
on the spray gun (D)
until a steady flow
of water emerges
through the nozzle.
The water inlet filter
is clogged.
Remove the filter
and rinse it with
warm water.
The discharge nozzle
is obstructed.
Blow out or remove
debris with a fine
needle.
Calcified gun, hose,
or power nozzle.
Run distilled
vinegar through the
detergent container.
Detergent is not
working.
Detergent container
is empty.
Add more detergent.
Detergent bottle
or suction tube not
properly connected.
Check connections.
Detergent is too
thick.
Dilute detergent.
The filter on the
detergent suction
tube is clogged.
Run warm water
through the filter to
remove build-up.
Damaged or clogged
detergent suction
tube.
Remove obstruction
or replace the
detergent suction
tube.
Troubleshooting
S2000-Washer-EN-01.indd 17
2015-01-13 3:10 PM
