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Important warranty information
You receive a 3-year warranty for this
device as of the purchase date. Should
you, in spite of our high quality stand-
ards, have grounds for complaint please
contact our Service Hotline. In the event
that processing of your complaint is not
possible by telephone, here you will re-
ceive
a processing number (RMA number)
•
as well as
an address to which you can send
•
your device for repair under warranty.
In the case of a mail-in shipment please
enclose a copy of the purchase receipt
(sales slip). The device must be securely
packed and the RMA number clearly
visible. Products sent in without an RMA
number cannot be processed.
Note:
The warranty provisions cover
only material or manufacturing defects.
The warranty is not valid;
to parts subject to wear and tear
•
for damage to breakable parts, such
•
as switches or rechargeable batteries.
This product is for private use only and
is not intended for commercial applica-
tions. The warranty is void in the case of
abusive and improper handling, use of
force and internal tampering not carried
out by our authorized service branch.
Your statutory warranty claims are not
restricted by this warranty.
DES Ltd
Tel.: 0870/787-6177
Fax: 0870/787-6168
e-mail: [email protected]
Kompernass Service Ireland
Tel.: 1850 930 412
(0,082 EUR/Min.)
Standard call rates apply. Mobile operators may vary.
e-mail: [email protected]
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