SilentGreen RPS, Руководство по эксплуатации продукта

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WARRANTY
West Engineering Group, LLC (WEG) warrants to the original purchaser that this SILENTGREEN product will be free from
defects in workmanship and material under normal use during the applicable warranty period identified in Paragraph 2,
below, subject to the exclusions set forth in Paragraph 5, below. This warranty statement sets forth WEG’s total and
exclusive warranty obligation. We will not assume, nor authorize any person to assume for us, any other liability in
connection with the sales of our products.
WARRANTY PERIOD
The warranty period for the SILENTGREEN Renewable Power System (RPS) is 90 days for parts, labor & shipping costs, 1
year replacement with return shipping for the inverter, battery and solar panel and 25 year tech support and
replacement parts at our cost. In each case, the warranty period is measured starting on the date of purchase by the
original consumer purchaser. The sales receipt or other reasonable documentary proof, is required in order to establish
the start date of the warranty period.
REMEDY
WEG will repair or replace (at WEG’s option and expense) any SILENTGREEN product that fails to operate during the
applicable warranty period due to a defect in workmanship or material.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on SILENTGREEN products is limited to the original purchaser and is not transferable to any subsequent
owner.
EXCLUSIONS
WEG’s warranty does not apply to (i) any product that is misused, abused, modified, damaged by accident, or used for
anything other than normal consumer use as authorized in WEG’s then-current product literature, or (ii) any product
purchased through an online auction house. WEG’s warranty does not apply to any battery cell or product containing a
battery cell unless the battery cell is placed in service within sixty (60) days after you purchase the product and is
operated continuously under the system’s BLiX control module.
HOW TO RECEIVE SERVICE
To obtain warranty service, you must contact our customer service team via a request via ‘Contact Us’ at
www.silentgreen.co . If our customer service team determines that further assistance is required, they will give you a
Return Material Authorization ("RMA") number and will provide you with prepaid return shipping label that you can use
to mail back your non-functioning item(s). You must properly package the product, clearly marking the RMA number on
the package and including proof of your purchase date with the product. We will process your return and send your
repaired or replacement product to you at our expense for product being shipped to locations in North America.
IMPLIED WARRANTIES
THE LIMITED WARRANTY STATED HEREIN IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IN NO EVENT SHALL ANY
IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR NON-INFRINGEMENT, EXTEND BEYOND THE APPLICABLE WARRANTY PERIOD IDENTIFIED IN
PARAGRAPH 2, ABOVE. Some states do not allow limitations on how long an implied warranty lasts, so the above
limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
EXCLUSIVE REMEDY - LIMITATION OF LIABILITY
The foregoing provisions state WEG’s entire liability, and your exclusive remedy, for any breach of warranty, express or
implied. IN NO EVENT WILL WEG BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM ANY
USE OR MALFUNCTION OF ANY SILENTGREEN PRODUCT, OR FROM ANY BREACH OF WARRANTY, INCLUDING DAMAGE
TO OTHER DEVICES. IN NO EVENT WILL WEG’s LIABILITY FOR ANY CLAIM, WHETHER IN CONTRACT, WARRANTY, TORT
(INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED THE AMOUNT
PAID BY YOU FOR THE SILENTGREEN PRODUCT. Some states do not allow the exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.