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Sierra Wireless Mobile Hotspot User Guide

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Содержание AirCard 753S

Страница 1: ...Sierra Wireless AirCard 753S 754S Mobile Hotspot User Guide 2400159 Rev 1 ...

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Страница 3: ...rra Wireless modem MUST BE POWERED OFF When operating the Sierra Wireless modem can transmit signals that could interfere with various onboard systems Note Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open Sierra Wireless modems may be used at this time The driver or operator of any vehicle should not operate the Sierra Wireless modem whil...

Страница 4: ...eless Windows and Windows Vista are registered trademarks of Microsoft Corporation Macintosh and Mac OS X are registered trademarks of Apple Inc registered in the U S and other countries QUALCOMM is a registered trademark of Qualcomm Incorporated Used under license Other trademarks are the property of their respective owners Contact Information Consult our website for up to date product descriptio...

Страница 5: ...Security Credentials 18 Use Your Mobile Hotspot 19 Set Auto Connect Options 19 View Data Usage 20 Enable Disable Wi Fi 21 View Block Connected Users 21 Add a Wireless Device to your Wi Fi Network 22 View SMS Messages and Alerts 24 Use the GPS Feature 25 Battery Settings 25 Extend Battery Life 26 Set Audio Alerts 27 Change Device Security Settings 28 View Details About Your Mobile Hotspot 29 Use th...

Страница 6: ... and List of Connected Devices 39 Set Wi Fi Network Options 39 Set Wi Fi Security Options 40 Set MAC Filter Mode 41 Enable Port Forwarding 41 Enable VPN Passthrough 42 Set Router LAN Options 43 Frequently Asked Questions 45 Troubleshooting 47 Reset the Mobile Hotspot 48 Alerts 49 Specifications 53 Mechanical Specifications 53 Environmental Specifications 53 Regulatory and Safety Information 55 Not...

Страница 7: ...Contents Rev 1 Nov 11 7 Regulatory information for Australia 58 Index 59 ...

Страница 8: ...Sierra Wireless Mobile Hotspot User Guide 8 2400159 ...

Страница 9: ...t to connect your laptop and other Wi Fi capable devices to your service provider s mobile broadband network and connect to the Internet You can also use your mobile hotspot in tethered mode by connecting it to your laptop with the USB cable to access the Internet Additional features include GPS Support for microSD memory card up to 32 GB for storing and sharing files Depending on your service pro...

Страница 10: ...mobile hotspot and change the settings go to the homepage http swi hotspot Dashboard mode More detailed information and instructions are available in the LCD Dashboard mode To access the Dashboard double press the Power button Double press the Power button again to cycle through the Dashboard pages The information and instructions available on the Dashboard varies depending on your device and your...

Страница 11: ...ase Data usage Messages View at http swi hotspot Status icons Wi Fi on off Number of connected devices Device homepage Default login is swiadmin Home Screen To enter Dashboard mode and access additional LCD screens double press the power button Roaming indicator Icon Indicates Signal strength The more bars the stronger the RF signal No signal Indicates the network type The icons that may appear de...

Страница 12: ...lashes the mobile hotspot is trying to obtain a satellite fix or is tracking a location Wi Fi users The number beside the Wi Fi icon shows the number of users devices connected to your Wi Fi network Wi Fi radio is disabled You can enable Wi Fi on the device homepage See page 47 The Wi Fi radio is disabled icon appears on the LCD screen Battery status Indicates the charge status of the battery 4 ba...

Страница 13: ... your mobile hotspot from Rechargable battery included with the mobile hotspot USB port on your computer Wall socket using the AC adapter and USB cable Set Up and Connect to the Internet Insert the SIM Card Depending on your service provider the SIM card may already be inserted If you need to insert it 1 Remove the back cover 2 Slide the SIM card cover to the Open position ...

Страница 14: ... Wireless Mobile Hotspot User Guide 14 2400159 3 Lift the SIM card cover remove the existing SIM card and replace it with the new one 4 Lower the SIM card cover 5 Slide the SIM card cover to the Lock position ...

Страница 15: ...uter with the USB cable to connect to the Internet The USB cable is used mainly for recharging the battery You can also connect to the Internet with the mobile hotspot tethered to the laptop with the USB cable To connect to the Internet 1 Turn on the mobile hotspot Press and hold the power button for a few seconds Once powered up the mobile hotspot automatically searches for and connects to your s...

Страница 16: ... surf the Internet Optional To personalize your mobile hotspot go to http swi hotspot Note To make changes to the mobile hotspot settings on the homepage you must first log in as Administrator Type swiadmin in the Admin Password field Homepage Your mobile hotspot comes configured perfectly secure and ready to use but if you want to change the security settings the SSID and other settings go to you...

Страница 17: ...n you will be asked to accept the terms and conditions Click Agree to accept Once you are logged in with the default Admin Password you can view detailed information and change mobile hotspot settings such as Change the SSID Wi Fi Passphrase Admin Password and Wi Fi encryption Set autoconnect options Set GPS options Use GPS to track or map your location and find nearby amenities Set battery option...

Страница 18: ...nd quickly release the power button to view the information on the screen The default Wi Fi Passphrase is also printed on a label under the battery Admin Password Used to log into the homepage as Administrator You must be logged in as Administrator to use certain features and to make changes to your mobile hotspot settings The default Admin Password swiadmin is printed on a label under the battery...

Страница 19: ...To select the auto connect options 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Signal Strength icon 3 Under Auto Connect Roaming select the desired option Always auto connect The mobile hotspot automatically attempts to connect to the mobile broadband network when powered on You may incur additional roaming charges if you are outside of your service provider s coverage are...

Страница 20: ...creen On the homepage 1 Go to the homepage and log in as Administrator 2 Click the Data icon 3 From the drop down list select the day of the month your billing cycle starts typically the first of the month This information is available on your service provider s bill To reset the data counter manually click Reset Data usage Network SSID MyMobileHotspot Wi Fi Passphrase 12345678 To conĮŐƵre yŽƵƌ ŚŽ...

Страница 21: ...ode the mobile hotspot give you that option To enable disable your Wi Fi network 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Wi Fi icon 3 To disable the Wi Fi radio beside Enable Wi Fi select Off 4 Click Ok to confirm View Block Connected Users To view a list of devices connected to your mobile hotspot and block undesired users 1 On the Mobile Hotspot Homepage log in as Ad...

Страница 22: ... or if the device you are adding is Wi Fi Protected Setup WPS enabled you can use the WPS method Manually works for any Wi Fi device 1 On the wireless device you want to add to your network view the list of available Wi Fi networks 2 Connect to the network that corresponds to your mobile hotspot network as displayed on the LCD 3 When prompted enter the Wi Fi Passphrase for your mobile hotspot netw...

Страница 23: ...it a Select WPS button method b Click Connect c Within 2 minutes press the WPS button on the wireless device you want to connect Your mobile hotspot and the wireless device will communicate and establish the connection If the Wi Fi device you are adding to your Wi Fi network has a PIN associated with it a Select WPS PIN method b When prompted enter the PIN for your Wi Fi device c Click the Connect...

Страница 24: ...ge alert 1 On the Mobile Hotspot Homepage log in as Administrator 2 Click the Messages Alerts icon 3 Click the message or alert subject line to view the entire message alert To delete a message 1 Select the desired message and then click Delete selected Note By default you receive an audio alert when the mobile hotspot receives an SMS message alert For more information on Audio alerts see Set Audi...

Страница 25: ...ouble obtaining a fix ensure that the device has an unobstructed view of the sky and you are not near tall buildings or other barriers that could be blocking the GPS satellite signal 5 If desired select a mapping service 6 Optional Click the Map Me button on the top of the main homepage window to view your location on a map and search for nearby amenities Battery Settings The mobile hotspot by def...

Страница 26: ...ee Homepage on page 16 2 In the drop down list beside Standby Timer on Battery select the desired time The shorter the time the longer the battery life The Standby Timer sets the length of time the mobile hotspot remains active when no devices are connected to the Wi Fi network 3 Select the desired Wi Fi range Short Wi Fi range Extend battery life default Medium Wi Fi range Intermediate battery li...

Страница 27: ...tions on page 36 Set Audio Alerts You can configure your mobile hotspot to sound an alert when the status changes For example When the connection status changes When you receive an SMS message When the battery is low When the mobile hotspot enters standby mode To turn off all audio alerts 1 Move the mute switch on the mobile hotspot so that the red rectangle is visible To choose which changes in s...

Страница 28: ...s such as Admin Password SSID Wi Fi encryption and Wi Fi Passphrase 1 On the Mobile Hotspot Homepage click the Device security icon 2 Change the desired options Admin Login Length 5 31 characters Wi Fi passphrase Length 5 31 characters By default the Wi Fi Passphrase is shown on the LCD screen If you do not want it to appear on your LCD screen deselect the box beside Show Wi Fi passphrase on devic...

Страница 29: ...ion option go to Advanced Settings Wi Fi Security For details see Set Wi Fi Security Options on page 40 3 Click Save Save button appears once you make a selection 4 You may need to reconnect your Wi Fi devices using the new Wi Fi creden tials See Set Up and Connect to the Internet on page 13 View Details About Your Mobile Hotspot To view details about your device such as the model number software ...

Страница 30: ...ard Your mobile hotspot is equipped with a microSD reader You can use this feature in tethered mode to store information on the microSD card The mobile hotspot supports microSD cards with up to 32 GB capacity To use the microSD card to store files 1 Remove the back cover 2 Insert the microSD card as shown in the illustration 3 Replace the back cover ...

Страница 31: ...ble to the mobile hotspot and attach the other end to the AC adapter included 2 Plug the AC adapter into a wall socket An animated battery icon on the LCD screen indicates that the battery is charging The battery icon on the LCD screen indicates when the battery is fully charged Note The LCD goes into sleep mode after a set time to extend battery life To wake up the LCD screen press and quickly re...

Страница 32: ...Sierra Wireless Mobile Hotspot User Guide 32 2400159 ...

Страница 33: ...Show Help for Advanced Settings The Advanced Settings section of the homepage comes with built in context sensitive online help to assist you in configuring the mobile hotspot By default online help appears when you mouse over a field in the Advanced Settings windows To hide the online help 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 On the Device Basic tab beside Help for ...

Страница 34: ...net when it is tethered to a USB port on the computer via the USB cable instead of using the Wi Fi network and to access the microSD card If you do not want to use this feature and want to use the USB cable only to charge the mobile hotspot battery you can set the host driver not to install To set the host driver not to install 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 On...

Страница 35: ...e Device Basic tab beside Export Router Settings click Export 2 Save the file to the desired location By default the file export cfg is saved to your Downloads folder To import router settings 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 On the Device Basic tab beside Import Router Settings type the path or use the Browse button to navigate to the file you want to import By ...

Страница 36: ...how long the LCD backlight is on before going into sleep mode You can set the LCD backlight to turn off after 10 30 or 60 seconds or to never turn off Default is 60 seconds To wake up the LCD press and release the power button Backlight brightness settings You can control the brightness of the backlight settings when the mobile hotspot is powered by battery USB port or AC power The options are off...

Страница 37: ...ect a mobile network other than your service provider s when roaming When a network is manually selected the device does not automatically connect to your service provider s mobile network when you re enter your service provider s coverage area In this case go to the Mobile Hotspot Homepage and reset this option to use your service provider s mobile network We recommend that you leave it set to Au...

Страница 38: ...page and log in as Administrator you will be asked to enter the PIN number before you can access the homepage as an Administrator To enable SIM security 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 Go to WAN SIM 3 Select Enable and click Save Save button appears once you make a selection 4 Enter your PIN and click Submit You are allowed 5 attempts to enter the correct PIN If...

Страница 39: ...f connected devices 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 Go to Wi Fi Status 3 If desired click the link to view a list of connected devices Set Wi Fi Network Options To set the Wi Fi network options 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 Go to Wi Fi Network ...

Страница 40: ... It is recommended to keep this value as large as possible up to 2346 4 Click Save Save button appears once you make a selection Set Wi Fi Security Options To set the Wi Fi security options 1 On the Mobile Hotspot Homepage click the Advanced Settings icon 2 Go to Wi Fi Security 3 Select the desired options and click Save The options available depend on the Wi Fi rate If you want to choose a Wi Fi ...

Страница 41: ...of the device and click Add or Click LIst of connected devices and select the box beside the device in the Block column 4 Click Save Save button appears once you make a selection To unblock a device so it can connect to your Wi Fi network 1 Click List of connected devices 2 Clear the box beside the device in the Block column 3 Click Save Enable Port Forwarding If your computer is hosting a server ...

Страница 42: ...ort forwarding creates a security risk When not required port forward ing should be disabled 4 Go to Router Port Forwarding 5 Enter the Port Forwarding information and click Save Save button appears once you make a selection Enable VPN Passthrough If you want to connect to a corporate network using VPN you first need to enable VPN connections passthrough To enable VPN passthrough 1 On the Mobile H...

Страница 43: ... the Advanced Settings icon 2 Go to Router LAN 3 Enter the desired information If the DHCP Server is enabled it automatically assigns an IP address to each device on the network and manages their configuration information The DNS Mode setting specifies how the DNS servers are obtained If you select Auto the servers use the DNS relay specified by the Internet provider 4 Click Save Save button appea...

Страница 44: ...Sierra Wireless Mobile Hotspot User Guide 44 2400159 ...

Страница 45: ...lt Admin Password swiadmin to connect to the Wi Fi network and log in as Administrator See Set Up and Connect to the Internet on page 13 How do I disconnect from the mobile broadband network Do one of the following On the Mobile Hotspot Homepage click Disconnect below the virtual mobile hotspot Press and hold the power button for a few seconds to turn off the mobile hotspot I can t see the Connect...

Страница 46: ... powered on The LCD screen dims to save energy The blue LED continues to flash provided you have not turned this feature off to indicate that the mobile hotspot is still powered on To wake up the LCD press and quickly release the power button How do I access information on the microSD card 1 Insert the microSD card See Use the microSD Card on page 30 2 Use the USB cable to connect the mobile hotsp...

Страница 47: ...hotspot to your laptop The first time you do this it will take a few moments for the drivers to install 2 Launch your browser and go to the Mobile Hotspot Homepage http swi hotspot 3 Click the Wi Fi users icon 4 Under Enable Wi Fi select On 5 Click Save The No Signal icon appears on the LCD screen If the No Signal icon appears on the LCD screen make sure you are in your service provider s coverage...

Страница 48: ...e whereby computers running Windows Vista cannot obtain an IP address from certain routers More information and a fix are available at http support microsoft com kb 928233 or go to the Microsoft support Web site and search for knowledge base article 928233 Reset the Mobile Hotspot You can reset the Mobile hotspot to the factory setting on the device or on the Mobile Hotspot Homepage This is useful...

Страница 49: ...epage click the About Your Mobile Hotspot icon 2 Click Reset Device to Factory Defaults 3 Click OK to confirm 4 Reconnect Wi Fi devices Alerts SIM not installed Ensure that the SIM card is installed correctly See Insert the SIM Card on page 13 SIM Error Check SIM Ensure that the SIM card inserted in your mobile hotspot is from your service provider If there is still a problem contact your service ...

Страница 50: ... suitable and if the mobile hotspot is too warm make sure the area is well ventilated and air can circulate around the device Note The battery may not recharge if the mobile hotspot is outside the operating temper ature range WPS Setup Failed Device not connected The device you are trying to connect may not be WPS enabled Use the manual method to connect the W Fi device to your Wi Fi network 1 Ope...

Страница 51: ...n 43 Unknown PDP context 44 PDP context without TFT already activated 45 Semantic errors in packet filter s 46 Syntactical errors in packet filter s 67 Connection error 81 Invalid transaction identifier value 95 Semantically incorrect message 96 Invalid mandatory information 97 Message type non existent or not implemented 98 Message type not compatible with the protocol state 99 Information elemen...

Страница 52: ...DCP Failure 261 RAB Setup Failure 262 No GPRS Context 263 PDP Establish Max Timeout 264 PDP Activate Max Timeout 265 PDP Modify Max Timeout 266 PDP Inactivate Max Timeout 267 PDP Lower layer Error 268 PDP Duplicate 269 UE RAT Change Table 5 1 Connection alerts Alert Description ...

Страница 53: ...anical Specifications Environmental Specifications Weight 100g 3 53 oz Length 96 mm 3 78 in Width 57 mm 2 24 in Thickness 16 5 mm 0 65 in Operating temperature 0 C to 35 C 32 F to 95 F Storage temperature 10 C to 65 C 96 hours 14 F to 149 F ...

Страница 54: ...Sierra Wireless Mobile Hotspot User Guide 54 2400159 ...

Страница 55: ...Hazards The mobile hotspot MUST BE POWERED OFF in all areas that may be susceptible to radio interference in particular Prohibited areas Obey all signs and notices and follow all rules and regulations Power off the mobile hotspot when instructed to do so or when you suspect that it may cause interference or danger In areas where blasting is in progress Where explosive atmospheres may be present Ar...

Страница 56: ...y to use this device Proper Battery Use and Disposal Note Improper battery use may result in a fire explosion or other hazard To ensure safe and responsible battery use Do not open disassemble puncture crush bend or shred Do not expose to water or other liquids fire explosion or other hazards Use the battery only in the mobile hotspot If using with a charger use only the charger supplied with the ...

Страница 57: ...ch the receiver is connected Consult the dealer or an experienced radio TV technician for help If you have purchased this product under a United States Government contract it shall be subject to restrictions as set forth in subparagraph c 1 ii of Defense Federal Acquisitions Regulations DFARs Section 252 227 7013 for Department of Defense contracts and as set forth in Federal Acquisitions Regulati...

Страница 58: ...99 5 EC The Declaration of Conformity made under Directive 1999 5 EC is available for viewing at the following location in the EU community Sierra Wireless UK Limited Suite 5 the Hub Fowler Avenue Farnborough Business Park Farnborough United Kingdom GU14 7JP Notice User restrictions for Wi Fi operation apply in France Please check with French authorities before using this device in France Regulato...

Страница 59: ...een not lit 46 list of connected devices view 39 M MAC filter 41 microSD accessing information on 46 inserting 30 microSD card accessing information on 30 mobile hotspot turn off 46 mute switch 10 N network name does not appear in the list of networks 47 no signal icon 47 P port forwarding 41 power button 10 power source 13 R regulatory information 55 router options import export 35 S safety infor...

Страница 60: ...0159 W WAN information view 36 Wi Fi Key forgot 45 Wi Fi network disconnect 45 options 39 Wi Fi Passphrase 18 Wi Fi Passphrase forgot 45 Wi Fi radio is disabled 47 Wi Fi range 26 Wi Fi security options 40 Wi Fi status view 39 Wi Fi enable disable 21 ...

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