Appendix
118
Consultation Call
Incoming Calls
Menu Option
Action
Next Step
Alternate?
Hold connected user and call up
user on hold
Consultation call"
menu
Join?
Transfer call with consultation to
the two parties in contact and
withdraw from the conversation
Idle menu
Hold?
(DFT only) Place connected call on
hold
Disconnect and
return?
Disconnect connected user and
call up user on hold
Basic call" menu
Menu Option
Action
Next Step
Refuse call?
Do not accept incoming
call
Idle menu
Answer call?
Answer incoming call
"Call join" menu, if first call
"Consultation" menu if
second call