Operating the Telephone with the Display
64
Types of Lines
The following are the types of lines:
•
Private line:
A line that is only accessible to one telephone.
•
Shared line:
A line that is accessible to multiple telephones.
•
Direct Station line
: A line with a direct connection to another telepho-
ne.
The LED associated with the line key indicates the status of a call on the
line regardless of whether the call is conducted on this particular multiline
phone or on another multiline phone on which the shared line is also dis-
played. The LED associated with the
Direct Station Select
key indicates
3 different states ( page 236).
Line Types
The available lines can be used as described below. Regardless of the line
usage, all of these lines can be either private or shared.
•
Prime line:
Every multiline telephone has one prime line. This line gen-
erally uses your public number, which means that you receive your in-
coming calls on this line. A prime line can be private or shared.
Some features are only applicable to the prime line to ensure that con-
flicting feature settings between different multiline telephones on the
same shared line cannot occur.
•
Secondary line:
Every multiline telephone can have additional lines,
which are prime lines of other multiline telephones.
•
Phantom line:
The difference between a phantom line and other line
types is that it is not the prime line on any telephone.
Phantom lines are particularly useful for deflecting calls. The adminis-
trator can configure your prime line so that it switches to a phantom
line if a second call is incoming. If you are speaking with a second party,
this configuration allows you to hold, transfer or deflect the call.