194
Getting help with your phone
S675IP / USA-CAN eng / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 14.05.2009
Ve
rs
ion 8,
03
.09
.200
8
No firmware update or VoIP profile download is carried out.
1. If
Currently not possible
is displayed, the VoIP connections may be busy or a download/
update is already being carried out.
¥
Repeat the process at a later time.
2. If
File corrupted
is displayed, the firmware or profile file may be invalid.
¥
Please only use firmware and downloads that are available on the preconfigured
Gigaset configuration server (
) or at www.gigaset.com/customer-
3. If
Server not accessible
is displayed, the download server may not be accessible.
¥
The server is currently not accessible. Repeat the process at a later time.
¥
You have changed the preconfigured server address (
). Correct the
address. If necessary, reset the base station.
4. If
Transmission error
XXX
is displayed, an error has occurred during the transmission
of the file. An HTTP error code is displayed for XXX.
¥
Repeat the process. If the error occurs again, consult the Service department.
5. If
Check IP settings.
is displayed, your phone may not be connected to the Internet.
¥
Check the cable connections between the phone and router and between the
router and the Internet.
¥
Check whether the phone is connected to the LAN, i.e. it can be reached at its IP
address.
You cannot listen to or control a network mailbox.
VoIP:
Your VoIP provider does not support the type of DTMF signaling set up on your phone.
¥
Ask your VoIP provider which signaling it supports and change the settings on your
) if necessary.
Operating the base station within a PABX:
Your PABX is set for dial pulsing.
¥
Set your PABX to tone dialing.
No time is specified for a message in the Calls list.
Date and time have not been set.
¥
Set date/time (
) or
Activate base station synchronization with a time server on the Internet
The local answering machine announces "PIN is incorrect" during remote opera-
tion.
1. You have entered the wrong system PIN.
¥
Enter the system PIN again.
2. The system PIN is still set to 0000.
¥
Change the system PIN (
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