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12 Warranty and Repairs
If a Sibata product fails within one year from date of purchase, it will be repaired free of
charge. To request repairs, contact the distributor where you purchased the product.
Consumables (rubber parts) included with Sibata products are not covered by the
warranty. The warranty excludes any problems resulting from any of the following
causes. Such repairs are subject to normal service fees.
•
Faults or damage due to improper usage
•
Faults or damage resulting from repairs or modifications implemented by parties
other than Sibata
•
Faults or damage resulting from fires, earthquakes, or other natural disasters
•
Faults or damage resulting from salt damage, gas damage, or abnormal voltage
•
Faults or damage occurring after purchase due to relocation, movement, falling, or
vibration
•
Faults or damage resulting from the use of consumable items not specified by Sibata
•
Any case in which the date of purchase or a signature has not been provided on the
warranty by the distributor where you purchased the product, or the warranty items
have been altered
•
[Modifications and Repairs Are Prohibited] Never disassemble or modify this product,
as doing so will void the warranty with Sibata. Doing so may also result in an
unforeseen fault and accident.
For more information regarding repairs after the warranty period, contact the distributor
where you purchased the product. If Sibata determines that repairs can restore normal
performance levels and that those levels can be maintained as long as the specified
operating methods are used, then Sibata offers repair services on a fee basis.
When shipping the product to Sibata for repairs, fill out a Problem Report Form and
include it with the shipment (see page 31).
13 Product Disposal
Dispose of the product in accordance with all local laws and regulations. The main unit
is mostly made of aluminum and plastic (POM).
14 Inquiries
If you have any questions about this product, or if there is any other way in which we
can be of assistance, contact the distributor where you purchased the product or your
Sibata representative.
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