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Basic Call Handling 11
Personal Call Manager, Step-by-Step Guide
Task Step-by-Step Instructions
Making a Consultative Conference Call
To add a third party to an active call
from the Personal Call Manager
Compact view:
1. Click the Conference button.
The Conference
dialog box appears.
2. In the Dial box, enter the name
or number of the third party you
want to add.
3. Click the Consult button.
The “Complete
Conference” message appears.
Phone of the person being
conferenced in rings. When
they answer, you have a chance
to talk to them.
4. Click Yes to connect the new
party to the conference. The
Active Call List displays the
status of the callers.
5. Click No to cancel adding the
person to the conference call.
The original caller(s) remain on
the line.
Dropping a Party from the Conference Call
You can drop a single party from the
conference call in Personal Call
Manager Compact view:
1. Right-click on the party you want
to drop. A pop-up menu
appears.
2. Click Drop Party .
3. The party is dropped from the
conference call.