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Configuring Personal Call Manager 17
Personal Call Manager, Step-by-Step Guide
Personal Assistant:
0 Forwarded To
– Displays your
current selection for a personal
assistant to whom callers are
transferred when they press 0 and do
not want to leave a voice message.
Notification:
Enable Message Notification
– A
check in this box means that the
ShoreTel system automatically
notifies you of the arrival of voice mail
messages, as determined by your
message notification settings.
Edit Notification
button – Opens the
Configure Message Notification dialog
box where you can configure when
and where you are notified of new
messages.
Find Me Call Handling:
You can use Find Me call handling to
allow callers who reach your voice
mailbox to try and find you at alternate
numbers by pressing “1” during your
outgoing greeting.
Note:
There is no prompt instructing the
caller on this option. You must
inform callers of this option in
advance or in your recorded
greeting.
When the callers press 1, they hear a
prompt telling them that the Find Me
destinations are being called. If the call
is not accepted at either of the Find Me
destinations, the call is sent to your
voice mail.
1. Specify up to two alternate
numbers where you want callers
to be able to find you.
2. Set the number of rings (6
second intervals) that Find Me
call
handling will wait for an
answer at each destination.
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