Configuring Personal Call Manager 21
Personal Call Manager, Step-by-Step Guide
Task
Step-by-Step Instructions
Configuring Outlook for Voice Mail
Personal Call Manager can be configured to integrate
Outlook and voice mail. With this integration, your
voice messages will appear in your Outlook inbox.
From the Personal Call Manager Compact view:
1. Right-click the ShoreTel icon.
A shortcut
menu appears.
2. Click
the
Configure the ShoreTel System
option. The ShoreTel System dialog box
appears.
3. Click
the
Outlook
tab.
4. Click
the
Use Outlook as my default Voice
Mail client
option.
5. Click
OK
.
Note:
Depending on your configuration in the
ShoreTel System/Voice Mail
settings, the
ShoreTel system will either ring your telephone
or play your voice mail messages through your
PC speakers.
Including Outlook Contacts in Your
Calling Directory
You can configure Personal Call Manager to include
Outlook contacts when you make calls, conference
calls, or transfer calls.
Note:
Once configured, Personal Call Manager
displays only the contact folders with the word
“Contact” in the folder’s name.
From the Personal Call Manager Compact view;
1. Right-click the ShoreTel icon.
A
shortcut menu appears.
2. Click
the
Configure ShoreTel System
option. The ShoreTel System dialog box
appears.
3. Click
the
Outlook
tab.
4. In the Memorize Phone Number
Management section, click
Read phone
numbers from Outlook on startup
option.
5. Click
OK
.
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