ShoreTel ShorePhone IP 230, Руководство пользователя

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27
Changing the Agent State
If you are a member of a workgroup and you need to log in to the workgroup
at the start of your day, or log out to take a break, you can change your agent
state via the interface.
Note that the Agent State option is only available if your PCM client type is
one of the following:
Workgroup Agent , Workgroup Supervisor , or Operator .
To change the agent state on your phone, follow the procedure below:
Step 1 Press the Options button , followed by your password
and then .
Step 2 Scroll through the available functions until you reach
5. Agent State , or press 5 on your keypad to highlight this
option, and then press the Edit soft key.
NOTE If the option is not available and you need access, contact your
system administrator to request a change to your client type.
Step 3 Available options for agents are LoggedIn and LoggedOut ,
and available options for supervisors are
Logged In
,
Logged
Out , and Wrap-Up . Scroll to the desired option and press the
OK soft key.
Step 4 Press the Done soft key.
Enabling or Disabling Handsfree Mode
Handsfree mode is for analog telephone users who are using headsets.
NOTE
IP phone users should instead choose the Auto Off-Hook Preference.
See “Changing Automatic Off Hook Preference” on page 25 for more
information.
With handsfree mode enabled, you can place or receive calls by using a
headset or the speakerphone. By default, handsfree mode is disabled. You can
enable handsfree mode by doing the following:
Step 1 Press the Options button , followed by your password
and then .
Step 2 Scroll to Handsfree Mode or press 6 on the keypad until 6.
Handsfree Mode is highlighted.
Step 3 Press the Edit soft key.
Options
Options