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Office
E x c e p t i o n a l
O
FF
IC
E
Sharp MX-7000N
page 1 • September 1, 006
Back to Contents
Workgroup devices sold through retail and traditional IT
distribution outlets usually are maintained by office work-
ers changing the all-in-one cartridge units that encase the
entire imaging system. Units sold through the reseller/
dealer community are usually maintained by office workers
and trained service engineers. Separate long-life parts are
more complex to install, but offer lower running costs than
the low yield, all-in-one alternatives.
Toner Replacement
Changing the toner or imaging cartridge are necessary tasks that tradition-
ally are avoided by some for fear of the black dust leaking on clothes or
hands. However, most units today offer clean replacement of toner supplies.
Clearing Paper Jams
The main device issue that office users attempt to remedy themselves is the
occasional paper jam. As a general rule, the faster the device engine, and
the more paper handling options, the more complex the process of remov-
ing paper jams. Common jam sources are the duplex unit and poor loading
of paper supplies. The position of the duplex unit can be a major factor in
the ease of paper jams. The method of loading paper supplies can be a fac-
tor in the overall number of jams that occur.
WHAT WE LIKED
• Changing the black and colour toner was mess-free and very user-friend-
ly.
• The two black toners and all colour toners can be refilled on the fly, which
is especially useful during a print operation before the unit’s toner is com-
pletely depleted.
• Two black toner bottles are provided in the Sharp MX-7000N. Using one
toner as a back-up saves time, money, and user intervention time.
• The black and colour toners are easily replaced in their respective slots
thanks to special designs of the different toner bottles. This ensures that
the right colour toner will be placed back in the correct colour slot.
• Paper jams are easy to remove and straightforward.
• The duplex unit opens and pulls out in front of the unit allowing user easy
accessibility.
• The fuser unit on the right side of the machine is sturdy. It was easy to roll
out, remove paper jams, and replace the unit.
WHAT WE WOULD LIKE TO SEE
• Although a paper jam encountered on the document feeder displayed the
location of the mis-feed on the touch screen, documents may be difficult
to remove due a non-movable mechanism on initial input into the feeder.
BERTL would prefer to see a fully detachable mechanism for easy ac-
cess.
Routine Maintenance
Maintenance Features Summary
Toner Yield
K:
42,000 pages
CMY:
32,000 pages
Drum Life
100,000 pages
Fuser Life
Info Not
Available
Developer Life
K:
100,000 pages
CMY:
300,000 pages
Toner Refill During
Printing
Yes
End-user replaceable
drum unit
No
End-user replaceable
fuser unit
No
BERTL analyst performs routine
maintenance on the Sharp MX-7000N.
